Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

May 31, 2024

Great app, thanks Rock N for the help.

myteehub
China
About 4 hours using the app
November 16, 2023

excelent

GravityGlide
Hungary
4 days using the app
November 23, 2023

I recently received assistance from Quin and I couldn't be more pleased with the service. Quin was not only incredibly concise but also exceptionally helpful. Every step of the process went smoothly thanks to her guidance. I appreciate the efficiency and clarity she brought to the interaction.

eclaire
Sweden
4 days using the app
June 6, 2023

PL was very nice and helpful and quick to offer help and is even looking into things further after we finished our chat! She was able to submit my verification

Magic Fairy Candles
United States
4 days using the app
Edited February 16, 2021

Requested refund for the $20 paid for the first month, they told us that they would provide a "credit" to shopify and then we would have to manually request a payment back from shopify. This is the real reason for the 1 star review. Just give the money back... so hard to even get started... Seems they want screenshots etc to get started or something so we may just stick to Winback SMS where our list is doing great.

www.ultrapoi.com
United States
4 days using the app
December 13, 2023

Fast and easy transaction was a great deal of help! (marnie)

LavishWxrld
United States
4 days using the app
May 25, 2023

Marnie was very quick and clear, great customer service, very good! fabulous experience, no one like them

GreatMom
Italy
4 days using the app
February 9, 2021

This app is very helpful also has great customer service. Guides you through important steps and def recommend for text marketing!

Butterfly Collection
United States
4 days using the app
July 14, 2023

Needed my SMSbump validated Regie has helped me through every step.

Couldn't have had anyone else better.

Slush Box Limited
United Kingdom
4 days using the app
March 6, 2024

Excellent customer support at all hours. PL Princess top technician, even on the text chat!

cynthiapublishing
United States
3 days using the app