Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

July 16, 2023

the app as a beginner for me is a bit hard bu the support team in chat @aljhon is amazing i really appreciate it

EASYER
United Kingdom
8 days using the app
June 23, 2023

Good and easy tool to setup SMS Marketing
If you have any questions, the service by chat is fast and on point.
Quin, my contact person was very friendly, professional and able to help me out within minutes.

Skinnify USA
United Kingdom
8 days using the app
April 20, 2023

Marnie helped me today with SMS. Excellent customer service!

Love, Bear
United States
8 days using the app
August 13, 2020

the helping team are so nice and patience . they helped me a lot in setting up the guidelines.so cool

highlybeauty
Saudi Arabia
8 days using the app
Yotpo - Email & SMS replied August 17, 2020

Happy to help! If you do need additional assistance, we are working 24/7, so feel free to contact us at any time!

February 14, 2023

Djan really helped me out today, customer support is top notch! Easy setup as well and really reliable!

HygeinaClean
United Kingdom
8 days using the app
Yotpo - Email & SMS replied February 17, 2023

We appreciate your feedback, thank you!

November 29, 2020

Amazing customer service... I mean they said the chat would be slow responses due to holidays but man they responded in less than 2 minutes. Everything went smooth and was nice and easy. For sure going to use this more often. Instructions were so easy to follow and I set it up in minutes.
Thank you!!!!!!!!!!

Ipaintme
United States
8 days using the app
July 29, 2022

Fhoel C, my SMSBump Support Representative was very patient and helpful with resolving my issues. Thank you.

Shanel's Divine Touch Baskets
United States
8 days using the app
April 20, 2023

Joann C is a great customer support! i love using sms bump, such a great value for money! increase conversion

Vigil Vue
United States
8 days using the app
May 2, 2023

Very helpful and prompt customer service upon setting up sms account for validation for my website. Will definitely be using this app for all of my businesses.

Wig Obsession
United States
8 days using the app
March 14, 2019

Amazing app! SMSBump help me a lot with abandoned add to carts and checkouts. Very simple configuration.

STRAITOR
Poland
8 days using the app