Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

January 15, 2023

Really helpful support. They respond fast and are knowledgeable. Support is really a key thing. I will continue to use this app because I get really good at everything

Pet ball
Italy
2 days using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for writing a review — we value your feedback.

May 31, 2023

Gen was very helpful and quick to solve my problem. She knew instantly what to do to fix something that wouldn't worked without her help

Shoussy
United States
2 days using the app
November 10, 2023

i got help from AJ regarding my questions about sms bump. it only took a few minutes. Responses were quick

Angelic & Hood Shop
United States
2 days using the app
March 17, 2023

This app is great but very confusing. I decided to chat with customer service and Lord helped me out. He was extremely helpful, quick, and kind! I really appreciate working with him and hope to get him if I run into problems in the future!

Sublime Rose
United States
About 2 months using the app
June 8, 2018

Nice app, must try for bumping up sales. I think its SMS charges are best in the market place.

Mozlle
United States
2 months using the app
September 4, 2022

Joann C was extremely helpful!!! 10 out of 10 customer service because he assisted me with validating my account!

Cosmic Demise
United States
2 days using the app
July 17, 2020

PL is a very helpful and friendly lady who patiently guiding me to set up and use the app. Will give it 5 stars for its user-friendly interface and helpful staffs!

Altai Gear Singapore
Singapore
2 days using the app
Yotpo - Email & SMS replied July 17, 2020

Thank you for the amazing review!

September 25, 2023

Joann was super helpful

GentleJoys
United States
2 days using the app
June 12, 2020

Bit of a nightmare to set up but so far so good. Angelica really helped me with getting everything sorted out, mind you this was on a Saturday in the morning so their dedication to customer service is authentic

Funko Pop Fan Club
Australia
2 days using the app
September 27, 2021

I recovered my balance easy. I can continue sending sms with my recovered balance. I will only check more my UTM tags to be sure it's working.

Shopppie
El Salvador
About 2 months using the app