Reviews (8,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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I wanted to validate my account today and PL quickly responded with the next steps. My concern was resolved in just a few minutes. Amazing! Thank you!
Good experience. I've been told it's the best SMS app. I hope it works well. I have been very well attended and have helped me at all times to resolve any questions
Happy to see all your questions were resolved. If you do have anything additional you would like to ask, feel free to contact us again :)
thanks for this App .
i just start work with SMSBump .
very easy to use. and wont to use in second my store
Good Luck for me and tank again to team
Application is sometimes buggy, but do the job. Support is too slow to process your issue. I even forgot the context of my issue when they got back to me....
Marnie was very helpful and fast with working with me. I appreciate the help Marnie!
I dont like how i spent a lot of time trying to set my onboarding txt messages just right only for it to be welcome! But i do like how i can give permission to a staff member to do the coding integration for me.
I am having issues with the app not displaying any analytics for the day as well as many other problems, but the customer service is great. Regie C and Elijah C were both super helpful and helped me resolve almost all of the issues. Will definitely be 5 stars if the other kinks can get worked out by the higher-ups.
I like the fact that they have chat support so if I end up needing any help I can always ask a question on the chat service.
A very good application that was the only one that could help me with my goal and with a very good support. thank you very much. PL
great customer service! Jeff was awesome and answered all of my questions! Very excited to have SMS marketing!