Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

February 15, 2021

contact support if you need help!!! I received awesome assistance from some cool person who took her time when I was fumbling, thank you

K-FUNK CO
United States
3 days using the app
December 4, 2020

Very easy to use even if you are a dork at technology! The support staff is incredible as well. You get answers and help in minutes, not hours. The free plan also includes a lot of helpful tools and automations.

Haute2Wear
United States
3 days using the app
November 13, 2023

Don helped me a lot with everything I needed to get my customers in the loop with email and sms messages. Appreciate it Don!

Swole Chamber
United States
3 days using the app
August 30, 2023

They are all kind and helpful especially @AJ who helped me a lot when I had a problem with my emails were mixed up.

DUDU Home
United States
3 days using the app
August 18, 2020

Only four stars as I've just started, however the service and set up we're workable after a second go at it via chat help. I'm up and running within 20 min. Now looking forward to reaping the benefits!

Derby Bedrock
United States
3 months using the app
Yotpo - Email & SMS replied August 18, 2020

Hello there! Thank you for the review. Looking forward to your feedback. If you need any help, feel free to reach out to us. Our team will be happy to assist you with anything you need 😊

June 1, 2023

Great support from Joann C to set up the app. Was having some challenges getting it to work right (my fault) but good customer support made it easy

ZoproZ
Norway
3 days using the app
October 27, 2023

The apps support is very quick, and they are very knowledgeable. I had a few minor issues, but they were sorted very fast. The app is a game changer, it's helping my subscriber list and customer list grow. The app is very feature rich and easy to setup and navigate. I love how it integrates effortlessly with Yotpo rewards and Yotpo reviews.

Lost Incense
United States
3 days using the app
September 19, 2023

Great app and excellent customer support.

Leather Right
United Kingdom
3 days using the app
June 25, 2023

Thanks to Djan's expertise and guidance, we were able to quickly integrate the Yotpo app into our workflow, enhancing our ability to gather and showcase customer reviews effectively. The impact on our business has been significant, with increased customer engagement and improved brand reputation.

Vonmaehlen
Australia
3 days using the app
May 28, 2023

Keano was fast, easy to work with, and helped get me verified within minutes! Super easy process and user-friendly!

Copper Paws
United States
3 days using the app