Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

August 26, 2022

I had some questions and Joann was wonderful in assisting. I'm looking forward to using this app more.

Three Stars Golf
United States
5 days using the app
December 26, 2020

Thank you for the great communication you offered !
I am looking forward to get the best result with this app :)

Cleaon
South Korea
5 days using the app
August 13, 2023

keano was very helpful give him a raise he helped me find how to use the pop up and it put on my front page

Hate The Game
United States
5 days using the app
November 18, 2020

This app is just amazing <3<3<3, thank youuuuuuuuuuuuu uuuu uuu soooo ooooooooo muuuuuuuuuuuuuuuuuu ch

SmoothBeeCo.
France
5 days using the app
March 20, 2024

AJ helped me verify my sms and he had great customer service and was very kind!

4everloaded
United States
3 days using the app
September 27, 2023

Super easy, painless and straightforward! Elijah was amazing to work with!

ScrapRight
United States
5 days using the app
September 25, 2018

This App has saved week’s of hard work for my staff for they were texting customers manually. You will get excellent support from Mike the creator. He went far and beyond to work with my team in setting up SMSBump. We are very happy with the results we received and are looking forward to using the Abandoned Cart service. We will be using SMSBump for all of our customer's marketing campaign. I believe this app is the most reliable at an affordable price with excellent customer service.

Brazilianweave.com
United Kingdom
4 days using the app
July 15, 2023

best service i like it they make everything easy and help me a lot to set up my sms bump and to start

Hysmiles
United States
4 days using the app
September 26, 2020

I recently downloaded this app for my store and so far it has been pretty simple and clear on instructions to use and set up. I had a message that said my account needed validation so I emailed customer support and it was taken care of right away. So far it's great.

The 10th Kingdom Beard Company
United States
4 days using the app
April 28, 2024

Good communication and quick responses! JHON D

Opulent Clothing
United Kingdom
1 day using the app