Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

January 26, 2022

I use this app to do the marketing sms it's really necessary to your store,
it really easy to use and nise.

MONEDAROS™
United States
3 months using the app
October 26, 2023

Marnie was so helpful to guide me set up the SMS marketing in the shop.

Ms Morning
Australia
4 days using the app
October 13, 2017

Great customer service! They are quick to respond and listen to your feedback.

11bravos Com
United States
4 days using the app
July 12, 2023

Marnie provided great customer service. All my questioned were answered and everything was resolved in a quick manner.

Backend Szn
United States
4 days using the app
August 22, 2023

Experience has been good - and the support team, particularly - Don- has been very helpful and provided step by step instructions to help me through my questions regarding set up.

Animoat Pet Feeder
United States
4 days using the app
February 23, 2022

Reset password does not work. Extremely annoying and if you own multiple stores they make you bind everything together which is also another issue

WearAura
Australia
4 months using the app
November 17, 2022

SMSBump is one of the best SMS solutions, very good support I was talking to Iven he is very friendly and gives perfect support, I really appreciate Iven's support.

Shaalis.com
United Kingdom
4 days using the app
Edited February 12, 2019

I'm gonna give 4star
This is my 1st time to use an SMS Marketing
So for new starter I recommend this for marketing and more
It is easy to use and has a tutorial video to do setup and free templates
More power!!
Hope it works all of you!!
Good luck! Have fun!

phstuffs
Philippines
3 months using the app
October 4, 2022

I still need to use it more to give my full verdict, but overall the customer support was excellent.

Kesory
Australia
3 months using the app
October 5, 2020

Really good app. The customer service is on point, someone is always available. Couldn't ask for more!

BerryShopp
France
3 months using the app