Reviews (8,217)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

October 31, 2023

Great experience. Great reactivity and quality of response of Joann C.

Spider Wear
France
1 day using the app
March 30, 2020

Very good app for text marketing. I love it. I hope that the quality of the global app will be more user friendly for managing.

Beyrey Beauty
France
About 1 month using the app
November 2, 2023

Jhon D he is very great emplooyer he very kindly and he is very helpful for me

Stellaris
Türkiye
1 day using the app
Edited February 27, 2019

Great app. Prices outside the US a bit high, but overall a great way to recover lost sales in your shop. I enjoyed using it

JasminFashionShop.com
Bosnia & Herzegovina
About 1 month using the app
December 30, 2022

I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.

Cheveux Vierges
United States
About 1 month using the app
June 28, 2023

BE AWARE BEFORE INSTALLING THIS APP

it's not working as promised in upgrade option, they withdrew all my balance without using a cent of it and you will lose your money by using it!

so disappointing!!

Natura Siberica Jordan
Jordan
About 1 month using the app
Yotpo - Email & SMS replied June 28, 2023

Thank you for sharing your feedback, and we apologize for the inconvenience. Please note that we would never make changes to your account without your permission. Our team is actively investigating the situation, and we've reached out to your team for further details.

January 25, 2023

Joann was GREAT she gave me the information I needed. I give 20.000000000000000000000000 thumbs up she is great thank you

simply eazy shopping
United States
1 day using the app
Yotpo - Email & SMS replied January 27, 2023

We appreciate your feedback, thank you!

November 14, 2020

Harry helped me enormously by answering all my questions about the application. I highly recommend the person and the application.

Heliaa.com
France
About 1 month using the app
April 16, 2023

Molto veloci e disponibli! è stato molto attento e cordiale, consigliatissima quest'app soprattutto per l'assistenza

Il mio negozio
Italy
About 1 month using the app
July 30, 2023

First time using an app like this and just getting it all set up, but it's been super easy! Especially with the quick & friendly chat help I got with Marnie! Looking forward to seeing what more this can do.

Starlead Wear
United States
1 day using the app