Reviews (8,254)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 14, 2023

best sms app and excellent customer service greetings to my best supporter John D!

Stussy Turkey
Poland
1 day using the app
April 5, 2023

Very Pleasant, Marnie was quick to respond and guided me to the resolution clearly. Thanks for the support.

Shalom Indian Market
United States
1 day using the app
November 20, 2023

Support was great! Helped me through verification and setup. Very helpful and friendly, Thanks Regie!!

Marcira
Hong Kong SAR
1 day using the app
November 22, 2022

PL was a great help, with quick and easy assistance I was able to progress with my store creation in no time. I would recommend 10/10 times to new users having problems.

SimplyPetLux
Australia
About 1 month using the app
August 27, 2023

Djan was very helpful. All of my questions were answered very quickly and it was very easy to get instant help when I needed it.

Gertie's Thrift Barn
United States
1 day using the app
May 31, 2022

Just installed and hoping to get my required results.
Excellent ,friendly and very helpful Customer service, very attentive to listen to your worries and ready to help in anyway possible. I recommend

BELLE DAME
Australia
1 day using the app
July 19, 2023

Joann C was very nice and friendly in helping me get my account validated! The setup was very easy as far as templates.

REB Apparel
United States
1 day using the app
Edited June 15, 2023

I'm new to the app so as you can imagine.... I have tons of questions. I spoke with Joann C. regarding applying my "brand kit" to my emails, and Joann was very detailed, quick, and efficient on resolving my issue. Joann was patient and even verified requested changes by me before applying them. I am hooked on the customer service agents, and those such as Joann C. will make my and the others customer's experiences extremely pleasant. Thank you, Joann C., you've made life easier for me.

velourluxe
United States
1 day using the app
Edited July 17, 2020

The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.

Carry2Fitness
Germany
About 1 month using the app
Yotpo - Email & SMS replied July 20, 2020

Thank you for your review. If you want to get the most from our app, please contact our support team :)

September 25, 2023

Regie was very helpful in the chat support for me

BurgeonStreetwear
United States
1 day using the app