Reviews (8,255)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 4, 2023

This app don't work just prompts up a blank page and never loads

PurrfectShop
Australia
About 1 month using the app
August 26, 2018

Awesome application. No brainer to have this on your store! Sending automated texts messages to bring customersb ack to your site and purchase it's a goldmine!

Michaelgadgetstore
United Kingdom
1 day using the app
September 18, 2023

Don was great an fast!

Rangement Sympa
Canada
1 day using the app
February 15, 2023

An excellent, full-featured app with extensive documentation, videos and live chat to help you through it all. Marnie in support was awesome.

Marichel Vineyards
Canada
1 day using the app
Yotpo - Email & SMS replied February 17, 2023

Thank you for writing a review — we value your feedback.

August 9, 2023

So far so good. Customer support is amazing, Joann was very quick to respond and was very helpful answering my questions.

Boholobes
United States
1 day using the app
October 31, 2023

Great experience. Great reactivity and quality of response of Joann C.

Spider Wear
France
1 day using the app
March 30, 2020

Very good app for text marketing. I love it. I hope that the quality of the global app will be more user friendly for managing.

Beyrey Beauty
France
About 1 month using the app
Edited February 27, 2019

Great app. Prices outside the US a bit high, but overall a great way to recover lost sales in your shop. I enjoyed using it

JasminFashionShop.com
Bosnia & Herzegovina
About 1 month using the app
November 2, 2023

Jhon D he is very great emplooyer he very kindly and he is very helpful for me

Stellaris
Türkiye
1 day using the app
December 30, 2022

I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.

Cheveux Vierges
United States
About 1 month using the app