Reviews (8,255)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 10, 2023

PL is super helpful and professional.

Pitaland
United States
1 day using the app
March 30, 2023

ABSOLUTLY GREAT APP AND GREAT CUSTOMER SERVISE VERY RECOMMENDED.
EVERY TIME THAT I NEEDED THEY WAS HERE AND QUIQLY RESPONSE.

Reacteak™
Israel
1 day using the app
April 10, 2023

It was good. I found the assistance to be helpful, and I received good instructions from Joann C. Thanks again

The Shoppe on Green Acres
Bahamas
30 days using the app
September 18, 2023

I added the SMS Bump app to my online store and I'm enjoying it very much. The support is excellent. Regie helped me a lot especially being a beginner and fulfilled all my requests in no time. Thank you

All Women
Italy
1 day using the app
February 28, 2021

Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.

grandma_my_angel
United States
30 days using the app
October 12, 2022

Bonjour,
J'ai utilisé cette application pour activer mon sms Bump Merci a Lord j'ai eu les explications que je voulais et en plus en français
Merci à vous

Lamieduchien
France
1 day using the app
October 25, 2023

Regies supported me well, Thanks to a great team

Bijli-Bachao.Pk Store
Pakistan
1 day using the app
July 18, 2019

Awesome app, but it has not really brought significant ROI yet. I followed the guides and everything, but it just seems like my customers do not respond well to it.

Sun Fly Trap
United States
About 1 month using the app
June 16, 2023

Ho avuto dei problemi con SMSBump riguardo la convalidazione, ma Mylene mi ha aiutata ed è stata fantastica e super veloce!

TonicBody
Italy
29 days using the app
December 22, 2022

Timely and extremely helpful customer service agents! I worked with Fhoel and they got me on track with my SMS work flow while also making sure that all my policies were up to date and the way they should be to validate my SMSBump account. Thank you!

TumbleMeThisGlitterMeDat
United States
1 day using the app
Yotpo - Email & SMS replied January 20, 2023

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