Reviews (8,256)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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great app love Easy to install esp for some who is new very helpful team esp on the online chat great work guys
Superb. No bad comment at all. I'm new to this app but have already seen the potential for the business.
Happy you see you are already getting results. If you want to get even more from our product, feel free to contact our support ninjas :)
The chat feature was great and my Princess was invaluable. I would have given a 5 but I am still trying to figure it all out.
Easy to use and pretty straightforward, just not suitable for Australia. Great customer service from PL!
AJ was a very helpful person & guided me in the direction I needed to be in. Thank you AJ for all of your help and I think they should be giving you a raise for how diligent you work.
El servicio técnico es super bueno! me han ayudado a hacer todo paso a paso, cosa que se agradece muchísimo
Jeff helped a lot with figuring out some simple issues I had. I couldn't get texting to work and he helped me along the way very good assistance.
The app doesn't work for us. It sends some random notifications that it should not. 1 customer received 5 messages of the same notification. Analytics shows completely wrong data. It does not always send a Shipping Confirmation Notification. We hoped that it would work, but it's really not.
Thank you for leaving a review. We value your feedback and apologize for the inconvenience. Our support team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out so that we can better understand the issue you're experiencing.
Perfect support from Djan , thank you for your help and the app is great for e-commerce. I prefer for every trader
Princess was an absolute pleasure to work with! She helped me set up my account and made the process easy and stress-free. Her friendly and knowledgeable approach made me feel confident and reassured. I highly recommend Princess to anyone who needs help setting up their account.