Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

August 9, 2023

So far so good. Customer support is amazing, Joann was very quick to respond and was very helpful answering my questions.

Boholobes
United States
1 day using the app
March 30, 2020

Very good app for text marketing. I love it. I hope that the quality of the global app will be more user friendly for managing.

Beyrey Beauty
France
About 1 month using the app
October 31, 2023

Great experience. Great reactivity and quality of response of Joann C.

Spider Wear
France
1 day using the app
Edited February 27, 2019

Great app. Prices outside the US a bit high, but overall a great way to recover lost sales in your shop. I enjoyed using it

JasminFashionShop.com
Bosnia & Herzegovina
About 1 month using the app
December 30, 2022

I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.

Cheveux Vierges
United States
About 1 month using the app
June 28, 2023

BE AWARE BEFORE INSTALLING THIS APP

it's not working as promised in upgrade option, they withdrew all my balance without using a cent of it and you will lose your money by using it!

so disappointing!!

Natura Siberica Jordan
Jordan
About 1 month using the app
Yotpo - Email & SMS replied June 28, 2023

Thank you for sharing your feedback, and we apologize for the inconvenience. Please note that we would never make changes to your account without your permission. Our team is ...

December 15, 2023

Joann C. Was very helpful in assisting me today. Thank you so much for your support!

Heavenbound
United States
1 day using the app
January 25, 2023

Joann was GREAT she gave me the information I needed. I give 20.000000000000000000000000 thumbs up she is great thank you

simply eazy shopping
United States
1 day using the app
Yotpo - Email & SMS replied January 27, 2023

We appreciate your feedback, thank you!

November 2, 2023

Jhon D he is very great emplooyer he very kindly and he is very helpful for me

Stellaris
Türkiye
1 day using the app
November 14, 2020

Harry helped me enormously by answering all my questions about the application. I highly recommend the person and the application.

Heliaa.com
France
About 1 month using the app