Reviews (8,257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I recently interacted with Don from SMSBumps customer care team and had an outstanding experience. Their quick response, knowledge, and problem-solving skills were impressive. They showed professionalism, empathy, and were readily available. They followed up to ensure my issue was resolved and asked for feedback. I highly recommend SMSBumps customer care service, and I'm extremely satisfied with their support. A 5/5 rating!
Great app with great features that you cannot find else where. Awesome support We've got from "PL"
Really great customer service! John D was really quick at answering al my questions and sent me video examples to help solve getting things set up!
Joann a été très sympathique et vraiment efficace. Je recommande le service client qui est d'une très grande qualité
This is the greatest SMS/Email marketing app. Best price, easy to use, and the best customer service! AJ has helped me a lot!
Great app and better customer service! 5 stars! Was trying to validate my account and was walked through the process step by step.
PL Is the best customer service expert highly recommended. Thank you so much for a detailed description of what steps to take to complete my task.
Quin was amazing. Very quick response and very helpful :) I got everything done in just a few minutes. Thank you!
Very good app for SMS marketing. I had heard a lot of positive things about this app before I started using it, and they turned out accurate.
Lord is simply great he provided a great customer support and help me with some marketing suggestion thank you