Reviews (8,257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Absolute waste of time and energy. This app is constantly down. When it's not, it's deleting my email flows or replacing content on its own with blank template. I'm just glad I could copy my email templates before I delete this nightmare of an app.
thank you very much for all your help and time ,with respect for your dedication and professionalism in solving the problem :) thank you very much
Outstanding and genius! Not only does it lighten my load, but customers now come back and shop! AWESOME!
pour son rapport qualité/prix ! Il propose un forfait gratuit qui fait amplement l'affaire pour débuter
Amazing app! This gives me the opportunity to notify customers about every important news/announcement!
@AJ tell me what i need to do and send me a Clear instructions
good app, but very slow customer service imo. it took over 40 minutes to validate my account but i guess i was a little slow too.
Hello there! Stoyan here from the SMSBump team!
Usually, the validation should take less than 40 minutes. I am truly sorry that you had to wait this long. Nevertheless, I am sure that it was worth it as you can do great things with our app. If you do need any help or guidance do not hesitate to contact our support team 🤗
I had a customer service rep named Lord who was outstanding with his support and had my issue fixed in seconds
Thanks
great support from the customer service team. Marnie was great and fast
OK so far... Just set up so haven't actually used them yet. Will update this review when I get a better view of the experience.