Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

June 6, 2023

5/5 Im new to this and the support group helped me step by step to establish this plugin into my site.

Nxluve.com
United States
About 19 hours using the app
December 20, 2022

Jeffrey was really awesome. We enjoyed working with him. There was a support person at first name Theodor or something similar to that - he wasn't very nice or helpful to us. We almost uninstalled the app because he was rude! Jeffrey stepped in to help us and explained how we could succeed with the app and we are grateful for his help.

Teraschi
United States
About 18 hours using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for writing a review — we value your feedback.

July 14, 2023

So far I have pleasant experience with your company. Your support did an outstanding assistance for me. I am looking forward to experience the full scope of your app to generate more revenue for our company.

BIONIKA Webshop
Hungary
About 18 hours using the app
August 15, 2018

amazing app more future to go for ur business

O Chocolate
Jordan
About 18 hours using the app
March 18, 2023

quin was great at helping me get going . thank you very much for your help..

SLVR LNNG
United States
19 days using the app
November 9, 2020

All the Stars to the customer service representative. I had an issue which needed a fresh vibrant mind, and Angelica was it. Super smart, responsive and extremely resourceful. I will try the App because of this experience.

Vibings Zone
Israel
18 days using the app
February 9, 2023

Just getting started with this app, and I'm already very impressed. The implementation process was easy to follow, and the chat feature was amazing. I was connected with Lord, and my questions and concerns were answered immediately and thoroughly. I appreciated the personal interest in taking care of my problem. Excited to see what this app can do for our business.

BONE-DRI™
United States
About 17 hours using the app
Yotpo - Email & SMS replied February 10, 2023

Thank you for writing a review — we value your feedback.

June 26, 2023

Pl was great and helped me be able to navigate app much better. After not setting up my flows correctly, PL walked me through the best ways to capture emails and sms. They also provided links where I can reference to be able look over in future.

Four His Culture
United States
18 days using the app
January 28, 2019

This is actually a pretty interesting app with a different perspective to retrieving abandoned carts.

CoreGuru
United States
18 days using the app
April 17, 2018

very good application, recommend for everybody

Belicoff0916
France
About 16 hours using the app