Reviews (8,353)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

April 16, 2023

Molto veloci e disponibli! è stato molto attento e cordiale, consigliatissima quest'app soprattutto per l'assistenza

Il mio negozio
Italy
About 1 month using the app
November 10, 2020

The worst experience EVER, I've been waiting for their response for 3 weeks, but I still got no response at all on any of my help requests or refund request. I emailed them 5 times and contacted an online service 3 times.
I already added $20 to my account. The worst part is I can NOT even open the App. I've been waiting like an idiot wasting my time and my money. I can not even open the dashboard ...

Frenchiely
China
About 1 month using the app
Yotpo - Email & SMS replied November 12, 2020

Hello,

Unfortunately the email response we've sent landed in the SPAM folder, thanks Intercom. The fact that you were not able to set up might be unfortunately due to the ...

October 12, 2020

it's too convenient, I like this app too much, the customer support is too nice it's to improve your site.

Swipe Shop
Canada
1 day using the app
December 11, 2023

Amazing Support by Regie. Helped to to start with my account onboarding and fixing my issues.

Cheek Performance
United States
1 day using the app
May 7, 2018

Awesome app - thanks! Will test and check soon

Worldyogashop
Poland
1 day using the app
March 30, 2023

ABSOLUTLY GREAT APP AND GREAT CUSTOMER SERVISE VERY RECOMMENDED.
EVERY TIME THAT I NEEDED THEY WAS HERE AND QUIQLY RESPONSE.

Reacteak™
Israel
1 day using the app
December 4, 2023

John D was smooth as could be! Helped get my account verified very quickly and even held a conversation and answered some important questions I had.

Dream.
United States
1 day using the app
October 10, 2023

PL is super helpful and professional.

Pitaland
United States
1 day using the app
April 10, 2023

It was good. I found the assistance to be helpful, and I received good instructions from Joann C. Thanks again

The Shoppe on Green Acres
Bahamas
30 days using the app
February 28, 2021

Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.

grandma_my_angel
United States
30 days using the app