Reviews (8,257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Marnie is the best! been really helpful! love the app so far, lots to learn
goood app...i m very happy with it
Great customer service. Shoutout Fhoel! Is one thing to read a review but it different getting great customer service for yourself!
AJ T was really helpful when I had issues. I love the app. IT'S AWESOME!
I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.
It's been a learning curve working with this app. So many little nuances to keep tabs on, but so far so good. We had a little hiccup which is been taken care of. Interacting with Don has been a wonderful experience. Nothing but expedient, respectful and cordial customer service. We see a long business relationship.
Elijah was very helpful with my situations and they were easily solved 5 stars for him!
I totally love this APP!! I recommend to everyone since text marketing is becoming more common than email marketing.
Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.
Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.
If they can fix these major issues, they'll have a customer for life and a 6 star review.
***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.
Very good app!
Very easy and friendly user
Great job!