Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

October 9, 2023

Dijan helped me with the set up validation and it was super easy. Great customer service and he also sent me useful articles to read.

Deborah Elizabeth Beauty
United States
About 14 hours using the app
August 20, 2022

I'm not a tech person and found it a bit challenging to figure out things on my own and searching for the information that might help me. Reached out to support for help in a few cases and was successful with the information they provided and the extra tips they gave was wonderful information to have.

Western Horizons Trading Company
United States
15 days using the app
September 28, 2022

The app is great and Iven from customer service is seriously a lifesaver! Both have been so helpful in upping my website's game!

Sweet Peach
United States
About 14 hours using the app
December 10, 2021

I strongly recommend this app ! the team is fast and efficient ! it's the best way to remind our customers thank you so much :)

HBEAUTY
France
About 14 hours using the app
Edited September 20, 2023

This app is really confusing but Joann helped me and did a great job!

Western Flame Candle Co
United States
18 days using the app
September 12, 2023

Joann C was a great help. My account had a temporary block and she provided ways to resolve the matter promptly!

RiOTS. Lifestyle + Apparel
United States
About 14 hours using the app
April 2, 2023

Great chat service from Jeff !!!! I havent used this app yet. Hope It will be great !!! Thank you guys !

Dr Producto
United States
About 13 hours using the app
April 25, 2023

Customer service from Mylene was great, she helped me get everything figured out quickly and was very courteous.

Habitat LA ReStore Online
United States
14 days using the app
February 19, 2021

I don't understand how y'all gave this app good reviews. It is completely inaccessible and customer service sucks. They left me high and dry, stole my money and didn't give an explanation as to how it got there. I'm still waiting.

Artis Styling Experience
United States
16 days using the app
January 27, 2023

i am very thankful to Keano for his help through the activation of my account.
merci a Keano pour son aide.

Fentryss
Germany
14 days using the app