Reviews (8,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Marnie is the best! been really helpful! love the app so far, lots to learn
De momento va todo bien, parece que funciona, a ver si es verdad que me puedo olvidar de los mails. Por ahora estoy utilizando solo el modo automatico para recuperar carritos abandonados...
Great customer service. Shoutout Fhoel! Is one thing to read a review but it different getting great customer service for yourself!
AJ T was really helpful when I had issues. I love the app. IT'S AWESOME!
I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.
Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.
Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.
If they can fix these major issues, they'll have a customer for life and a 6 star review.
***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.
Very high potential.. although testing the SMS to my phone didn't work. I did not receive it.. curious if my customers will get it..
It's been a learning curve working with this app. So many little nuances to keep tabs on, but so far so good. We had a little hiccup which is been taken care of. Interacting with Don has been a wonderful experience. Nothing but expedient, respectful and cordial customer service. We see a long business relationship.
Elijah was very helpful with my situations and they were easily solved 5 stars for him!
just try and feel the benefit. I really like the app...i hope this works well on my store. The variaty of automation email is good.