Reviews (8,257)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

May 31, 2023

Gen was very helpful and quick to solve my problem. She knew instantly what to do to fix something that wouldn't worked without her help

Shoussy
United States
2 days using the app
September 14, 2021

why in hell I can't go in the app?????????????????????????????????????? what do you mean you don't support "We don't support your chosen platform yet" so if you don't support it why you're app is in Shopify

Poodle Puzzle
China
2 days using the app
Yotpo - Email & SMS replied October 11, 2021

Hello,

Thank you for reaching out.

I apologize for the trouble you are experiencing. I can see that my team member has been in touch to help resolve this for you.

Kind regards,
Customer Care SMSBump

September 4, 2022

Joann C was extremely helpful!!! 10 out of 10 customer service because he assisted me with validating my account!

Cosmic Demise
United States
2 days using the app
July 17, 2020

PL is a very helpful and friendly lady who patiently guiding me to set up and use the app. Will give it 5 stars for its user-friendly interface and helpful staffs!

Altai Gear Singapore
Singapore
2 days using the app
Yotpo - Email & SMS replied July 17, 2020

Thank you for the amazing review!

June 12, 2020

Bit of a nightmare to set up but so far so good. Angelica really helped me with getting everything sorted out, mind you this was on a Saturday in the morning so their dedication to customer service is authentic

Funko Pop Fan Club
Australia
2 days using the app
August 21, 2023

Great app and the service is perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ceylon Organic
Canada
2 days using the app
August 21, 2023

Don was very helpful. After using it a while I can definitely say that this app is a super-star. It's a must have in the marketing world. It will increase your revenues and it will give you another way to reach out to your customers. Support is terrific and always available to help you solve any problems, even the complex one. I have just upgraded out of their free plan, which already gives you ...

Siddiqui LLC
Pakistan
2 days using the app
June 10, 2020

I never write reviews on Apps.. But this one!! Wow!!!
Geneius App, i can not explain enough how important this feature is!!
If you not using this App you simply doing a mistake and leaving money on the table.
Well done guys, on creating the best App i have seen for Shopify.

Those who give you less then 5 stars should be banned from Shopify.

FitBander
Israel
2 days using the app
July 4, 2023

service très réactif tout est bien expliquer et c'est très simple. la description de ce qu'il faut faire est fluide.

Chronovibe
Réunion
2 days using the app
March 30, 2023

Super great support, helped with all the issues I had while setting it up. Also, the service is a blast, definitely worth the price.

MuscleBit
United States
2 days using the app