Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

January 27, 2023

i am very thankful to Keano for his help through the activation of my account.
merci a Keano pour son aide.

Fentryss
Germany
14 days using the app
January 3, 2023

Great app. Wish the customization process was a tab bit easier to

WEIRDPPL Brand
United States
14 days using the app
October 5, 2022

Fhoel was very pleasant and helpful. He answered and assisted me the best he could. Hopefully he continues to be my go to guy.

SaddityPaws
United States
14 days using the app
November 5, 2023

super service commercial et service client, application performante mais pas totalement traduite en français.
Merci @AJ T pour la mise en place des textes legales dans les CGV et politique de confidentialité.

SMELTS
France
13 days using the app
April 24, 2023

Great customer service, couldn't choose anyone better than Keano, very polite very quick and tries his best to help!

Aubert London
United States
About 13 hours using the app
Edited July 18, 2020

Angelica helped me update my number. When I went to send a test message to myself , I noticed my number was missing a digit. I started a chat and within 5 seconds Angelica hopped on and I told her the issue. She fixed it in less than a minute! She was so sweet and very helpful! Definitely recommend this app. Easy to use and AWESOME customer service!!

KozyU
United States
About 12 hours using the app
Yotpo - Email & SMS replied July 20, 2020

Thank you for the amazing review! We really appreciate it :)

July 10, 2018

Very good app!
Very easy and friendly user
Great job!

Mylittleunicorn
Canada
13 days using the app
June 30, 2023

The help i received was quick and accurate. The advice given was not hard at all. Greatly appreciate KEANO's Assistance!

I.O.G APPAREL
United States
About 12 hours using the app
June 1, 2023

MARNIE E is a very good agent ! speed and efficiently i'm very satisfied thanks you to have valided my account

Le Mitigeur : Boutique en ligne de robinetterie
France
About 12 hours using the app
October 6, 2023

Tive um ótimo atendimento da Marnie, resolveu minhas duvidas e o aplicativo e o melhor possivel.

Bamboo Comfort
United States
About 12 hours using the app