Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 20, 2019

Estou usando o app e estou gostando. A parte negativa na minha opniao é que os creditos gastos são do meu cartao de credito entao isso limita um pouco campanhas extras

Tech Pronto
Brazil
10 days using the app
November 10, 2022

I just started with the app. On my first impression, I think it's a good app. But what I love the most is the customer service, or at least the one who helped me, "Princess PL." She was wonderful; she did her job with a lot of love, patience, and professionalism, despite my being a novice and not speaking good English. Just for her, I would have liked to give 10 Stars.

Byloh
United States
About 10 hours using the app
August 24, 2023

Marnie was very helpful and friendly with helping me validate my account! I appreciated the amazing service

str8chaos
United States
About 9 hours using the app
June 27, 2022

Support super , APP méga génial, je suis convaincu que sans cette application je n'aurais aucun résulta sur ma boutique.

NANABRICOLAGE
French Guiana
About 9 hours using the app
May 8, 2023

Djan was very helpful! Customer service is great and they respond immediately
very good app to make marketing to your store

MAKINAT
Türkiye
About 9 hours using the app
September 22, 2022

Very powerful app and the return on investment is incredible.
Thanks to Lord from support in helping us customize and configure our SMS automation.

Tiger-Universe
France
About 9 hours using the app
June 5, 2023

Terrible, don't even bother. Here's why:
1- Custom lists take 3 business days to get approved
2- They obligate you to add unsubscribe/opt-out even in countries where it is not mandatory - while they don't have an unsubscribe/cancel subscription for their own service on their website
3- Support takes forever to answer then closes the chat for inactivity seconds after

Kitabme.com
Egypt
11 days using the app
Yotpo - Email & SMS replied June 8, 2023

Thank you for sharing your feedback with us. We're so sorry to learn that you're experiencing issues. Our team has tried contacting you for assistance, but we have not heard back. Please reach out to us as soon as you can.

July 18, 2018

Super application c'est génial pour relancer les panier outre le mailing ;)
je recommande vivement d'utiliser le SMS

Oopshop
France
About 9 hours using the app
April 16, 2020

I had some issues with setting it up. But they helped me fix everything. Cstomer service from Simeon was amazing!

Galaxy Sparkle
Canada
9 days using the app
September 12, 2023

Best service I have ever encountered. I spoke to a member team AJ. He is the best!

Macho Market
Israel
About 9 hours using the app