Reviews (8,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

June 30, 2023

The help i received was quick and accurate. The advice given was not hard at all. Greatly appreciate KEANO's Assistance!

I.O.G APPAREL
United States
About 12 hours using the app
September 10, 2023

Marie was very helpful and patient with resolving my issue online. I feel very confident with using this app.

The Helpful Store
United States
About 12 hours using the app
June 1, 2023

MARNIE E is a very good agent ! speed and efficiently i'm very satisfied thanks you to have valided my account

Le Mitigeur : Boutique en ligne de robinetterie
France
About 12 hours using the app
April 4, 2024

I am very happy with the support I got from Marine, in terms of setting up my new account, email setup, and TFN setup. So far the experience is great! Let's hope for the best!

DevHero India
India
About 3 hours using the app
October 6, 2023

Tive um ótimo atendimento da Marnie, resolveu minhas duvidas e o aplicativo e o melhor possivel.

Bamboo Comfort
United States
About 12 hours using the app
November 3, 2023

Marnie is the best! been really helpful! love the app so far, lots to learn

COVRWARE
United States
About 11 hours using the app
October 22, 2023

AJ T was really helpful when I had issues. I love the app. IT'S AWESOME!

Heconi
United States
About 10 hours using the app
October 15, 2023

It's been a learning curve working with this app. So many little nuances to keep tabs on, but so far so good. We had a little hiccup which is been taken care of. Interacting with Don has been a wonderful experience. Nothing but expedient, respectful and cordial customer service. We see a long business relationship.

Manuela Valenti Studio & Gallery
United States
About 10 hours using the app
May 4, 2023

Customer support was quick. PL was very helpful. Looking forward to seeing how the SMS abandoned checkout flows work for conversion

venus
Canada
About 10 hours using the app
October 13, 2023

Elijah was very helpful with my situations and they were easily solved 5 stars for him!

BLITZATL
United States
About 10 hours using the app