Reviews (8,260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Very good app!
Very easy and friendly user
Great job!
The help i received was quick and accurate. The advice given was not hard at all. Greatly appreciate KEANO's Assistance!
MARNIE E is a very good agent ! speed and efficiently i'm very satisfied thanks you to have valided my account
Tive um ótimo atendimento da Marnie, resolveu minhas duvidas e o aplicativo e o melhor possivel.
Marnie is the best! been really helpful! love the app so far, lots to learn
De momento va todo bien, parece que funciona, a ver si es verdad que me puedo olvidar de los mails. Por ahora estoy utilizando solo el modo automatico para recuperar carritos abandonados...
Great customer service. Shoutout Fhoel! Is one thing to read a review but it different getting great customer service for yourself!
AJ T was really helpful when I had issues. I love the app. IT'S AWESOME!
I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.
Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.
Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.
If they can fix these major issues, they'll have a customer for life and a 6 star review.
***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.