Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 6, 2023

PL was really fast and helpful and immediately got me setup! It was great to receive the exact expectations from you guys as far as privacy and settings goes too!

Savvy Fit Soaps
United States
About 7 hours using the app
June 21, 2023

I signed up for the service today and had some questions. When I reached out via chat, Customer Service was great! Joanne C answered all my questions quickly and to the point.

TropicalCoArt
United States
About 7 hours using the app
November 6, 2023

Djan was amazing every-way in helping me with my concerns. Also, this app is life changing!!!

ZOKU GINCHY
United States
About 6 hours using the app
February 23, 2023

Great App, I've been using it for a couple of years. 20% of my income comes from sms abandoned cart flows.

Charm Factory Mexico
Mexico
About 6 hours using the app
Yotpo - Email & SMS replied February 24, 2023

Thank you for writing a review — we value your feedback.

October 2, 2023

PL was great!!! she was so quick with responding and fixing my issue! she deserves a raise!

Little Luxuries
United States
About 6 hours using the app
April 12, 2023

Joann C was very helpful and patient with helping me validate my account. She provided all the links and texts.

Urth Pets
United States
6 days using the app
February 16, 2019

it charges test sms :( should put a notice so that we know it will use up our credit. still new to this.

Secret Charcoal
Malaysia
8 days using the app
April 1, 2023

Easy-to-setup tool for SMS and email marketing automation. Quick and helpful customer support. Got all our questions answered.

Fish & More
United States
About 6 hours using the app
September 8, 2022

Tanta roba, bella pratica e funzionale ed assistenza top, ti aiutano in ogni momento dall'installazione a problemi successivi con i flow o automazioni

Amesstaytrue
Italy
6 days using the app
July 27, 2022

I used the app and increased the traffic & revenue with SMS service. I must say it's easy & more effective than email

Supr Pack AUS
Australia
6 days using the app