Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

March 29, 2024

Joann C was very patient

Blendy
United States
March 15, 2019

haven't put it in action yet but looks promising. I`ll use it to recover abandoned carts and increase sales

The Hair Experts
Australia
6 days using the app
February 1, 2021

I cannot upload my list of opt-ins. I've done the work to have customers opt-in and they will not accept that. This is absolutely outrageous and a waste of my time.

FuturityBlinds
Australia
7 days using the app
November 13, 2020

So far so good. Im still trying to understand everything. So i cant give a detailed review on the app itself but the customer service so far is on point.

Belle by Kay
United States
6 days using the app
May 2, 2021

To flee, I have never seen such an expensive application, they are vicious, they make you believe that if you put a certain amount of money you will have access to a lot of things and then once put you have to put money back, I asked for a refund, it's been a week I've been debited double while I ask for a refund, there are better applications, flee. À fuir, je n’ai jamais vu une application aussi chere, ils sont vicieux, ils vous font croire que si vous mettez une certaine somme d'argent vous aurez accès à plein de choses puis une fois mises il faut encore remettre de l'argent, j'ai demandé un remboursement, ça va faire 1 semaine j'ai été débité le double alors que je demande un remboursement, il y a des meilleures applications, fuyez.

argosport
France
7 days using the app
November 8, 2023

I highly recommend SMSBump, it was quick and easy to setup. I experienced great customer service, Marnie was not only knowledgeable and efficient but has a great online personality too!

Gifts Make Us Happy
United States
About 5 hours using the app
September 18, 2022

Necesitaba una App para mejorar la performance en relación al Checkout. De momento no tengo resultados, pero el equipo ha sido atento y rápido para responder las dudas.

Alma de Plata
Spain
About 5 hours using the app
August 12, 2021

This app is very useful for capturing customer's SMS! All of the features are a little bit overwhelming at first but when you take the time to go through everything, it actually becomes quite simple. The customer support staff is super friendly and helpful!!

Scarlette The Label
United States
About 5 hours using the app
April 11, 2023

Quick and easy support. Love it! Set up this app in few steps. Pretty exited to use this in future. Thank you!

Anytoyz
United States
About 5 hours using the app
May 4, 2023

Thank you Mylene! The help I got was very useful and I am very satisfied. Mylene made the process very simple and easy.

Streetwear Authenticity
United States
About 5 hours using the app