Reviews (8,260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Awesome app - thanks! Will test and check soon
John D provided fast and easy help getting started.
ABSOLUTLY GREAT APP AND GREAT CUSTOMER SERVISE VERY RECOMMENDED.
EVERY TIME THAT I NEEDED THEY WAS HERE AND QUIQLY RESPONSE.
Bonjour,
J'ai utilisé cette application pour activer mon sms Bump Merci a Lord j'ai eu les explications que je voulais et en plus en français
Merci à vous
Have used SMS bump in the past! but just started a new store so haven't used in a while and Alex served me on live chat, he was amazing and helped me out so much. The guy deserves a raise! super helpful and polite
Joann C was amazing this evening. I was having issues with setting up my account and she guided me through with ease. It took a lot of pressure off me due to this all being new to me! She was amazing :) Thank you so much Joann!
Timely and extremely helpful customer service agents! I worked with Fhoel and they got me on track with my SMS work flow while also making sure that all my policies were up to date and the way they should be to validate my SMSBump account. Thank you!
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Amazing ROI and customer service. You just can't get that type of ROI anywhere else not even retargeting campaigns. The customer service is superb. Thank you!
I am happy with this app so far. Customer service was excellent. I needed help with the flow for text message marketing and I was able to connect almost instantly via chat with a customer service rep.
I needed help with getting my account/number verified and Djan was very quick and helpful with guiding me through each step. Made it a very easy and fast process! :)