Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 20, 2023

Just starting using this and a long way to go. It has a huge amount of function and Quin was very helpful getting to first base so to speak. Will write another review once I have had more time to get used to it and evaluate its effectiveness.

Arcstrading
United Kingdom
4 days using the app
Edited March 16, 2019

La aplicación realmente es muy buena, pero el soporte ese inexistente, tengo problemas para recargar el saldo y el soporte no se hace presente.

lo bueno es que es muy economica

The doddle pop
France
5 days using the app
Edited May 30, 2023

When contacting customer service, Jeff was amazing. The product was also amazing. It was also very easy to set up. I am looking forward to using this app to retain customers.

Shore Break Designs
United States
About 4 hours using the app
July 13, 2022

Good App. Good Service, Very happy. Thank you so much for your help. It's very easy to use for my business

FAMILY GIFTS
Vietnam
About 4 hours using the app
July 3, 2020

Sachez que j'ai supprimé l'appli avec 40$ de credit ! C'est la pire arnaque que j'ai vu de ma vie, après avoir écouter un con de youtubeur nomé NATH #LOOSER PREPUBERE DU NET QUI VEUT QUE GRATTER ET PROFITER DU GRATOS clochard de moche que t'es
Sachez messieurs dames quand telechargant l'application vous ne pourrez envoyer aucun message, pour vos panier abandonné par exemple, sous pretexte qu'il vous faut munir d'une preuve comme quoi TOUT vos clients sont d'accord pour recevoir des sms marketing... N'est ce pas le but de l'application ? N'avons nous pas installer préalablement une bar de cookies pour ce genre de choses ? Je vous la chis la preuve de mes clients ? bande de voleurs que vous êtes !!!!!!!

Shay-Conrad
France
4 days using the app
June 14, 2023

Marnie was amazing! Super helpful and made it quick and easy! I would use this service again. Thanks Marnie!

Tsitra Designs
United States
About 4 hours using the app
Edited October 24, 2019

There was a technical glitch in which our charged amount was not reflected. The founder reached out to us to apologise but has since stopped replying (4 days ago) after we asked for a refund.

Updated: Founder has refunded the amount.

Purest Nest
Singapore
4 days using the app
July 28, 2023

Great app! Better than other apps I used before! And the customer service is also very good! Rosen was very nice to help me solve the problem.

MEEDEN ART
Hong Kong SAR
About 4 hours using the app
Edited February 16, 2021

Requested refund for the $20 paid for the first month, they told us that they would provide a "credit" to shopify and then we would have to manually request a payment back from shopify. This is the real reason for the 1 star review. Just give the money back... so hard to even get started... Seems they want screenshots etc to get started or something so we may just stick to Winback SMS where our list is doing great.

www.ultrapoi.com
United States
4 days using the app
January 18, 2021

I use this app to assist me with abandon cart with SMS send to customers to remind them of their purchases

Mastiva
Australia
About 3 hours using the app