Reviews (8,261)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 14, 2024

Great customer service! Joann C helped me step by step to get thought the set up. I recommand this app!

Felicia Christy
France
About 1 hour using the app
Edited May 8, 2021

Gen is the best! She was very helpful in getting us set up and validated our account for us super quickly.

lookingvibrantcom
United States
About 3 hours using the app
May 20, 2021

Amazing chat service from 'Gen' so helpful I would definitely recommend. She helped me with every single query and has enabled me to utilise this app with ease.

blurredlines.uk
United Kingdom
About 3 hours using the app
November 21, 2023

Elijah C did an amazing job at walking me thru the road stops I came to when setting up my account. So far I'm extremely impressed with the customer service and app itself!

LURE Boutique
United States
About 3 hours using the app
October 19, 2023

easy very helpful

TrillStudio's
United States
About 3 hours using the app
October 15, 2022

i am new to this app and LORD was super amazing at assisting me in my needs. i highly recommend using his/her expertise in these type of matters. thank you.

All-In Hair Care
United States
About 3 hours using the app
May 15, 2023

He gave me a quick and efficient answer to my problem. The support service is really great !!!!!!!!!

Grin&Grow
France
About 3 hours using the app
October 24, 2020

Excellent customer service! Radly was great and made the process simple and easy for me. Look forward to seeing how the app works in the next few weeks.

Brew Grooming
United States
About 3 hours using the app
November 20, 2023

Very good support from Dale with setting it up. Looks like a good app, we are starting to use it now.

Plakatbar.no
Norway
About 3 hours using the app
September 16, 2021

I'm using this app to start my own business. It's very easy to use and I was assisted by the staff in a timely and courteous manner.

Sayten Semura
United States
About 3 hours using the app