Reviews (8,261)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 16, 2019

I just installed but looks promising! Definitely worth checking it out as there are many different ways to retarget customers.

Be Minus One
Cyprus
About 3 hours using the app
March 29, 2023

Fast and great customer service from Gen! She was very patient and very knowledgeable with what I needed.

Mama Josie's Meal Prep
Canada
About 3 hours using the app
August 13, 2022

Had great assistance from customer service trying to set up a pop-up and linking it to the flow I had already created.

Copacabana Jewelry
United States
About 3 hours using the app
August 14, 2023

Joann C was very responsive and answered my questions! She was able to answer my question and resolve the issue.

Clove & Chamomile
United States
About 3 hours using the app
Edited April 23, 2020

The help I just received from SMSBump from Simeon was super helpful and the customer service at Shopify is beyond the best I have ever had!!

David

DB Gourmet
United States
About 3 hours using the app
November 14, 2023

Joann C. was beyond patient, with my non tech savvy self!! Thank you so much for your assistance!

MyCheriEssentiel
United States
About 3 hours using the app
October 27, 2023

Princess S., was prompt and courteous. I appreciated her taking the time to assist! Good Job!

www.ecentrek.com
United States
About 3 hours using the app
October 13, 2020

I am getting use to it, learning to see if it's user friendly. I will see how it works for me at the moment I am researching.

Bee Bougie
United States
About 3 hours using the app
May 18, 2023

Very easy to setup and start using, Mylene was a great help throughout this process. Outstanding support!

Spherewave
United Kingdom
About 3 hours using the app
March 26, 2024

Regie was very very helpful an patient!

Vanitee Hair
United States
About 1 hour using the app