Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

Edited April 23, 2020

The help I just received from SMSBump from Simeon was super helpful and the customer service at Shopify is beyond the best I have ever had!!

David

DB Gourmet
United States
About 3 hours using the app
October 27, 2023

Princess S., was prompt and courteous. I appreciated her taking the time to assist! Good Job!

www.ecentrek.com
United States
About 3 hours using the app
May 18, 2023

Very easy to setup and start using, Mylene was a great help throughout this process. Outstanding support!

Spherewave
United Kingdom
About 3 hours using the app
July 14, 2018

It s look amazing! thanks for the developper !!

Joudyshop
France
About 2 hours using the app
February 4, 2023

Jeff was outstanding in assisting me in verifying my account. SMS Bump is a seamless experience so far.

Bakari Menswear
South Africa
About 2 hours using the app
Yotpo - Email & SMS replied February 10, 2023

We appreciate your feedback, thank you!

July 2, 2018

great app does everything I need it to do

Shadeyewear
United States
3 days using the app
June 18, 2023

djan has been great very understanding and replys fast also he assures me the whole way through the process I could not ask for a better service than what has been provided cannot wait to see the results of this app if your having trouble with the terms and services of sms don't worry about it they make it supper easy and it is very useful this new ai tech is crazy lol thank you guys for helping small business owners

SeiaLuxxBoutique
United States
About 2 hours using the app
June 14, 2018

We're just getting started and we're already amazed with the possibilities. Mike and his support team are incredible too, with detailed responses, best practices, and everything you need to get moving fast.

Milliondollarcollar
United States
About 2 hours using the app
October 18, 2023

Great app, many thanks to Aleksandar for all his advice and responsiveness :D

Aventure et Découvertes
France
About 2 hours using the app
October 18, 2023

Good support/ PL was friendly and fast to answer

MonBambin
France
About 2 hours using the app