Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

Edited June 15, 2021

THEY WILL ROB YOU W/O YOUR PERMISSION. First, let me just say my site has not launched and I was getting all my ducks in a row for launch date; including sms marketing. I'm currently building a list. I signed up for a FREE SERVICE (READ THAT AGAIN). Later I needed help to set up one keyword. PLEASE NOTE: YOU ARE GIVEN A $6 CREDIT UPON SIGNUP
Customer service was GREAT- HELPED AND DID NOT INFORM IT WAS A CHARGE ($15). OK cool, so that would leave a balance of $21 (minus .04 for a test text sent). But then I wake up the next day and receive an email stating I was billed $30 ADDITIONAL. Please Note- I DO NOT HAVE AUTO RELOAD ACTIVATED. Spoke to Rosen D (csr) and he stated I could request for a refund by submitting the ticket. I WAS CLEAR THAT I WANT A REFUND BECAUSE I WAS ROBBED AND HUSTLED! I submit the ticket and NOW THEY ARE TRYING TO REFUSE THE REFUND FOR AN APP I DELETED AND WILL NOT AND CANNOT USE DUE TO NO TRUST. SINCE THEY ARE REFUSING AND I DID NOT AUTHORIZE THEM TO MAKE ANY DEBITS- I WILL GO TO MY BANK AND DISPUTE IT! I HAVE PROOF OF THE CONVO, PLUS THEIR ENTIRE SETUP IS MISLEADING. YOU WILL BE CHARGED AS A FREE USER AND NOT EVEN KNOW!

The Kawaii-Collection
United States
3 days using the app
May 19, 2023

Joann C was very helpful and patient. Thank you all for the help in making my business stronger with your platform

Lifeofevo
United States
About 2 hours using the app
August 11, 2023

Just getting started and Regie from the chat support made it very easy to set up and get our number validated to get up and running quickly!

TL6 The Gallery
United States
About 2 hours using the app
October 7, 2023

Elijah was very helpful with setup.

Sobervation
United States
About 2 hours using the app
November 9, 2023

Marnie was extremely helpful and was very accommodating :)

Pets Corporation
Australia
About 2 hours using the app
October 17, 2023

Very helpful and kind. Thank you AJ!

Freshie and Friends Market
United States
About 2 hours using the app
October 4, 2023

PL was massively helpful today with my enquiry :)

SlideSmooth
Australia
About 2 hours using the app
October 17, 2022

Fhoel is super helpful! Great app, already seeing an increase in customers, wish we had started using this at launch!

FiveKLtd
United States
About 2 hours using the app
January 25, 2021

Awesome support, super quick to answer, and guided me very wel to set-up the necessary base to be compliant. Thanks !

unuyoga
Switzerland
About 2 hours using the app
October 7, 2022

The customer service is great in this app! Fast answers and good communication. I haven´t tested the SMS yet, but I think it will work great. Thanks a lot Quin!

Lovily
Norway
About 2 hours using the app