Reviews (8,264)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 27, 2023

Don was helpful.

Baby Biz
United States
About 2 hours using the app
March 21, 2024

John was patient and very helpful. He was able to help me through my confusion and get me up and running!

Apparel 80516
United States
About 1 hour using the app
July 18, 2023

I was having a hard time and had to speak with two different people to finally fix my problem but Keano M was a great help and did the job quickly.

Blueeprint
United States
About 2 hours using the app
March 18, 2024

Marnie was very helpful when going through my verification process

BREESHLANGUAGE
United States
About 1 hour using the app
July 23, 2021

Customer service is great! I had several questions while setting it up and they helped me every step of the way! Thank you!

Sunnybunnygardens2
United States
About 2 hours using the app
May 28, 2023

Simply great experience with professional layouts & detailed plans. Thank Team for working in-depth keeping in view the user preferences.

wowinstore
United Kingdom
About 2 hours using the app
July 27, 2023

I'm a shopify novice, new to SMS marketing, and Joann C has provided excellent customer service thus far! Looking forward to seeing how this app can help our business provide important updates to our customers. Thank you, Joann!

Evergreen Planner
United States
About 2 hours using the app
August 8, 2023

I haven't had the chance to do much with the app so far, but I love what I'm seeing and experiencing right out of the gate! Quin was super helpful on getting me set up and has made me feel much more confident in my decision to use this app. I'm really looking forward to what I can do to build our business using it! Thanks for everything!

Canaan Bible Book Shop
United States
About 2 hours using the app
May 19, 2023

Joann C was very helpful and patient. Thank you all for the help in making my business stronger with your platform

Lifeofevo
United States
About 2 hours using the app
August 11, 2023

Just getting started and Regie from the chat support made it very easy to set up and get our number validated to get up and running quickly!

TL6 The Gallery
United States
About 2 hours using the app