Reviews (8,272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.
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I just installed but looks promising! Definitely worth checking it out as there are many different ways to retarget customers.
I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.
Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience. Our team has been in contact with you, and we're actively investigating the issue.
Very good support from Dale with setting it up. Looks like a good app, we are starting to use it now.
Had great assistance from customer service trying to set up a pop-up and linking it to the flow I had already created.
Joann C was very responsive and answered my questions! She was able to answer my question and resolve the issue.
Very good customer service, assisted me in everything I needed. very good abandoned cart features..
The help I just received from SMSBump from Simeon was super helpful and the customer service at Shopify is beyond the best I have ever had!!
David
Great support team @jeffrey is very patient and kind to answer and help with all the queries
Very easy to setup and start using, Mylene was a great help throughout this process. Outstanding support!
Princess S., was prompt and courteous. I appreciated her taking the time to assist! Good Job!