Reviews (8,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 13, 2017

Great customer service! They are quick to respond and listen to your feedback.

11bravos Com
United States
4 days using the app
Edited October 24, 2019

There was a technical glitch in which our charged amount was not reflected. The founder reached out to us to apologise but has since stopped replying (4 days ago) after we asked for a refund.

Updated: Founder has refunded the amount.

Purest Nest
Singapore
4 days using the app
August 14, 2023

Joann C was very responsive and answered my questions! She was able to answer my question and resolve the issue.

Clove & Chamomile
United States
About 3 hours using the app
September 11, 2023

Great support team @jeffrey is very patient and kind to answer and help with all the queries

Nassau National Cable
United States
3 days using the app
November 14, 2023

Joann C. was beyond patient, with my non tech savvy self!! Thank you so much for your assistance!

MyCheriEssentiel
United States
About 3 hours using the app
October 27, 2023

Princess S., was prompt and courteous. I appreciated her taking the time to assist! Good Job!

www.ecentrek.com
United States
About 3 hours using the app
July 14, 2022

Great customer service, extremely thorough and fast. Fhoel was extremely helping with me getting set up properly to utilize this tool. I am so thankful for their help.

Ania Jenise Co
United States
4 days using the app
May 18, 2023

Very easy to setup and start using, Mylene was a great help throughout this process. Outstanding support!

Spherewave
United Kingdom
About 3 hours using the app
December 31, 2020

Working with them was great and easy I am happy with the process and they were right there to help me with any questions

ELJAvenue
United States
3 days using the app
Edited March 26, 2019

I love the app! It's great and my friend introduced me to the app. What i like about it is that it's very easy to use and not complex whatsoever. Setting up automations is easy and you can even send gif's :D. Though i downside is that you can't manually send sms's.

techcloudco
United States
3 days using the app