Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

May 2, 2023

Pour l'instant j'ai utilisé juste la chat et l'expérience a été très agréable. Alexsanar V. a su bien me guider. merci

SONOBeBe
France
17 days using the app
July 6, 2023

Regie C on the support team was very helpful. He was extremely patient, when it was time to validate my account. Thanks again for all you help!

Lux Decor Candle LLC
United States
About 16 hours using the app
December 18, 2022

Marnie was very helpful with getting me setup. I'm looking forward to seeing that amazing ROI from using this program that I've heard so much about.

88smoke
United States
About 16 hours using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for sharing your thoughts with us!

January 19, 2023

Marnie was AMAZING! She was super helpful and patient with me while I dealt with my tiny human on my end. She was quick and very resourceful. 10/10 recommend!

Memphis + Molly
United States
About 16 hours using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for writing a review — we value your feedback.

January 29, 2022

It deserves 5 stars, people that help you, i appreciate it so much! Keano M so friendly, thanks for this app!

DeerCases
Romania
About 16 hours using the app
December 21, 2020

Unprofessional! Uninstalled the app and they still charged me $60usd and deleted my account so i couldnt get my unused money out. They are even still trying to charge my credit card.

HomeOutdoorsDirect
Australia
19 days using the app
August 27, 2023

Djan help me to validate my account in a timely manner. I appreciate all his support. I am very grateful.

IKONICA
United States
About 15 hours using the app
December 20, 2018

Actually i'm still trying to figure out how it works. It looks professional but it takes times to understand how to set up. I'm writing this review to (try) to get free credits. We'll see!

Shopping Detector
United States
16 days using the app
January 18, 2023

Besides how helpful the app is I received very fast and informational customer support from Marnie.

TechPut
Portugal
16 days using the app
August 19, 2023

I had a conversation with Djan and he helped me to fix the issue. It was quick and smooth. Thank you

HeartyyFresh for Business
United States
About 15 hours using the app