Reviews (8,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Outstanding and genius! Not only does it lighten my load, but customers now come back and shop! AWESOME!
pour son rapport qualité/prix ! Il propose un forfait gratuit qui fait amplement l'affaire pour débuter
Amazing app! This gives me the opportunity to notify customers about every important news/announcement!
@AJ tell me what i need to do and send me a Clear instructions
good app, but very slow customer service imo. it took over 40 minutes to validate my account but i guess i was a little slow too.
Hello there! Stoyan here from the SMSBump team!
Usually, the validation should take less than 40 minutes. I am truly sorry that you had to wait this long. Nevertheless, I am sure that it was worth it as you can do great things with our app. If you do need any help or guidance do not hesitate to contact our support team 🤗
great support from the customer service team. Marnie was great and fast
I had a customer service rep named Lord who was outstanding with his support and had my issue fixed in seconds
Thanks
OK so far... Just set up so haven't actually used them yet. Will update this review when I get a better view of the experience.
Just set up the app. The best customer service I have ever received from an app, very helpful and explained everything concisely.