Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 5, 2024

Although I am not a big fan of virtual assistance, Marnie was incredible. His response was quick and knew exactly how to get the job done.

Believe Beauty & Beyond
United States
About 1 year using the app
July 6, 2024

Easy to set up! John D was amazing and thorough! Thank you!

Rx CRANIAL SOLUTIONS
United States
38 minutes using the app
March 17, 2024

PL did a awesome job helping me with my issue. it was resolved under 10 minutes. loved it!

La Nica Shop
United States
5 months using the app
May 6, 2024

they are professional and kind thank you for everything

rotta.ca
Canada
2 months using the app
March 26, 2024

Reggie helped me, he was super nice and patient with me while I was struggling, and he made everything very easy to understand!

YRN Apparel
United States
5 months using the app
May 7, 2024

Very quick and responsive support. You're directed to the problem from the jump. Thanks to John D for the help

Static Virtues
United States
4 months using the app
March 8, 2024

It was an amazing time working with Quin Shiena G. They were able to provide quick and reliable service to help get my account verified for SMS.

Galmio™️
United States
8 months using the app
May 14, 2024

great experience, felt good to know help needed solved my question.

thanks Joann C

Exclusivemoneymaker
United Kingdom
15 days using the app
December 28, 2023

So far, it has been pretty easy to set up everything, and if I have any assistance, they are very quick to respond. I needed my API Key, thought I was going to have to wait a day or two but PL was super quick and professional.

Luneria Cosmetics
United States
2 months using the app
February 14, 2024

The service that PL gave me this morning was top-notch. Keeping me informed throughout this [tedious] process put me at ease. Well done.

Temple of Tickle Britches dot Art
United States
9 months using the app