Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I love this App 100%. From a prompt response from the representative (Joann), my verification was done in less than 5 minutes to easy navigation and integration. I absolutely love the service, and the dashboards are also friendly to use.
I will definitely recommend Yotpo
glitchy interface and nobody fix the bugs for years. it is savage AF
contacting support almost every day. useless
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our clients can get up and running without any hiccups. Our Support team has reached out and tried to schedule a call with you to discuss further all your product concerns but we have not heard back. If you have any concerns regarding the product, please don't hesitate to contact us.
Terrible!
The app stopped working more than a week ago and customer service no longer responds. We don't know what the problem is and how to fix it, but it is causing us a lot of problems and we are left alone in this situation!
We sincerely apologize for the inconvenience. Our team is actively looking into this, and we've reached out to your team to help in resolving this.
John D was great help with my problem.
When my previous App SMS Notifications (with Abandon Cart Recovery) Frauded and runs away with my money, shopify support told me to go with SMSBump, it was best decision, best thing about this app is, it can let you track ROI which is amazing. 5 Stars all the way :D
Very useful app. The support team very good, Iven solved my problem and answered to all my question.
I would definitely recommend, Regie was very patient with me while instructing me on maneuvering through my setup. Thank you so very much, for taking your time and helping me beyond what I initially inquired about.
Overall, the experience was simple. Quin helped me through the process and had comforting customer service. The only issue was on my part where i was struggling to find the link to my privacy policy lol.
John D was great the whole time we talked and he helped me verify the account in a very easy way no complains best service ever without a doubt for all my dropshippers fellows out there this is the app you all need to increase sales and to never lose customers again.
Great app! We would recommend this app to anyone looking to recover lost revenue www.theruggedbeardcompany.co.uk