Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 27, 2024

Customer service is great. I needed help with the verification and Princess & AJ walked me through step by step to get it set up. Thanks again

Hexeasy
United States
About 1 year using the app
April 15, 2024

"John D" was of great service, quick and helpfull.

Tao
Italy
5 months using the app
September 23, 2020

Super application, the returns on investment are very good. The after-sales service is very qualified. The application is easy to handle. I recommend

DOVA STORE®
France
Over 4 years using the app
May 27, 2024

had great conversation with John D. overall experience of the yotpo is best.

Samba Cart
India
2 days using the app
April 19, 2024

Joan C help me out she's awesome deserves a raise thanks' for your outstanding help

Crosses&Cream
United States
4 months using the app
November 3, 2022

Sms bump est une très bonne application, avec un bon support, son support est réactif, et font de leurs mieux merci

Yakao
France
Over 4 years using the app
November 25, 2023

I spoke with a DALE and they were AWESOME! They even have a great sense of humor which I personally love! They were so patient with me and helped me resolve my SMS problem. This company and staff has been good to me! No complaints!

SEW-WHAT? Virgin Hair!
United States
Over 4 years using the app
Edited January 15, 2021

super great app. probably in my top 3 marketing strategies for abandoned cart recovery and also to have a sale. this really gets to the customer instead of an email. strongly recommend it

yeehawcowboy
United States
Over 4 years using the app
October 31, 2023

My Chat Rep was very quick and helpful.

Derma Beauty
United States
Over 4 years using the app
August 11, 2022

Awesome app to improve engagement with website visitors and build email / text lists for future follow up. Customer service and support are great too!

GutterBrush
United States
Over 4 years using the app