Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Highly recommend this app easy to use and customer service (Ed) is amazing . Thank you so much for your prompt reply.
I had a struggle at first getting it where I wanted it on the website. But Josephine E helped me get it all straightened out. She was SO HELPFUL and patient and walked me through everything. I wish more companies had customer service as good as this. The app LOOKS GREAT on our website!
Great Customer Service by Yotpo Team! Eleen handled my technical issue swiftly and courteously. If you don't have this app, get it today and you will not be disappointed with this important aspect to increase your bottom line.
Wow, Allent from yotpo was amazing with helping me out today and reassuring me. The app is great, easy to use and moderate. Highly recommend. The colours also line up with people's expectations (referring to the big behemoth of AMZ).
Great app and service. We've used Yotpo for several years and we recently ran into a snag and Clavyl was a great help. Thank you for your assistance.
Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo.
Found the free app good but a little too basic for what we wanted so we moved to the paid trial pretty quickly and boy was it worth it! It makes our site look more interactive and customer orientated and the back-end is easy to use. Bein able to customise means the customer experience is better. Guy from the support team was absolutely brilliant, we had some issues with getting set up because of some conflicts with our theme. He was incredibly helpful, went far beyond our expectation for customer support, and ensured everything worked perfectly. Thank you Yotpo! :)
We've had Yotpo for less than a week, and we've already had more reviews come in than we averaged per month with our old app. The sales rep James was very helpful during the signup process and getting us to the right people for the plan we needed. Rickson and Hermes in support were able to quickly import all of our old reviews, and help us get the widgets installed the way we wanted them in a timely fashion. All in all so far our experience has been great.
Hey there DNDF Direct! We loved reading your feedback. It is so great to hear that you are now collecting more reviews from customers than ever before! Good luck and we are glad to know that we are meeting the mark when it comes to helping our customers!
Warly was of great help resolved my issue with in minutes! 5 stars
Thanks for your feedback, we really appreciate it.
I would definitely recommend using Yotpo to effortlessly grow your e-comm business. It makes a huge difference to our sales when reviews are posted on our social platforms. Another plus is the great support we get when we ask a question or need any info or advice.
Just upgraded to the growth package. While I couldn't install the review carousel from the UI, Paulo in support was incredibly helpful and had it up and running in a couple minutes. Would recommend for anyone looking to install a review widget!
Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and seeing the benefits!