Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 8, 2020

Been using YotPo for a few years now. They are the best and their customer service rocks! They replied within 24 hours and were able to add a fix to my issue.

Voltlin
United States
About 4 years using the app
November 2, 2016

We really enjoy working with Yotpo Reviews. It's been an easy process. We feel it really helps ad value to the items shown and the email reminders are helpful sales tools as well.

Caljava Online
United States
About 4 years using the app
Edited June 22, 2024

Ruszell was prompt with responses and implemented code for me to make my star reviews show on my products. Super courteous and patient with additional questions. I’m on the entry level and for now that’s all I need. Grateful for excellent service even though I’m a tiny business and not paying for the top version. Thanks

Real to the Roots Jewelry
United States
About 4 years using the app
July 6, 2023

Arven from your support team has been great in helping with any issues experienced in the last couple days. I've thrown a few things his way and has helped us out on each item.

Thanks!

Dynacor Gaming
South Africa
About 4 years using the app
Edited May 24, 2021

Great App! We've been using it for a few years, and it's just awesome! The customer service is always helpful. Highly professional services!

WOOLS OF NATIONS
Netherlands
About 4 years using the app
July 30, 2020

this is a great app - it has boosted our reviews HUGELY!! lovely customer service too, always quick to resolve any issues.

Bloom Remedies
United Kingdom
About 4 years using the app
October 15, 2021

Fantastic support by the team. Quick and reliable and went out of their way to help. would highly recommend.

Bambies
Australia
About 4 years using the app
June 21, 2022

Kenneth John M from tech support was helpful with some questions and helped me fix some stuff!
i really love the app because clients feel comfortable reading verified buyer reviews!

Be Strong Co.
Mexico
About 4 years using the app
Edited November 10, 2022

The customer service is always so great! Thanks James for helping me today! I was a little bit afraid of integrating the app myself and i wrote to Yotpo for help. Yulia took care of me and resolved all my problems beyond my expectations!! I am very very happy with the customer service! The app is now well integrated to my website and i feel suported if i have other questions. Thanks a lot!!!

Flamme en Rose
Canada
About 4 years using the app
June 16, 2020

Love this app. I messed up the code by mistake and was able to chat with one of the staff members Jo Lorenz and he fixed it for me. Very happy.

Pinkness
United States
About 4 years using the app