Reviews (7,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.
10/10 app. Absolutely perfect.
Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.
I use this app to help me collect reviews and so far so good. The customer service is on point and very responsive. I needed help adding my reviews to my product pages and Jeorge investigated my issue and promptly fixed it and added it to my theme. The customer service never disappoints!
My reviews were not populating because I merged product variants into one product, and I spoke to someone at Yotpo on chat (Eunice) and even though she (not sure if it's a real person) said it was out of the scope of work, she would help repopulate them and she did within the hour! Great service!
Very slick app. I highly recommend it. Yotpo has their shit together! Well done.
We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!
Launched our store a couple of weeks ago so we got just a few orders only. It did get us one review so far!
I used this app to get reviews and it was super easy to set up! Am really enjoying the ease of use and simplicity in setting up. Customer Service was great too. Updated review 5-4-21 Great service from Anne today. Could not have resolved issues without her!
Thank you for taking the time to leave a review! We're happy to hear you're up and running and that set-up went smoothly.
Thier customer service is absolutely wonderful!! They helped me do so so much to make my site look beautiful and be so user friendly. This app is crazy worth your while! Check them out!!! Thanks Arven for your time and patience :)
Thank you for the absolutely glowing review! We're so happy to hear you're enjoying Yotpo and seeing the benefits.