Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 16, 2023

Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !

GazzybyGazzo
United States
Almost 4 years using the app
August 16, 2016

This app helped us create a steady stream of revenue from our customers, encouraging them to buy more, and offering them discounts for their reviews.

Myeyecolors
United States
Almost 4 years using the app
March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

Cooltiva
Chile
Almost 4 years using the app
March 22, 2019

I reached out to Yotpo for a question I have in mind regarding my subscription.. One of their representatives, Pauline, was very timely and accommodating in responding to me.. Thank you..

ecoMaster Store
Australia
Almost 4 years using the app
Yotpo replied March 27, 2019

Thanks for the feedback, ecoMaster! Glad to hear you got the help you needed from our team :)

Edited October 10, 2020

i am getting the best out of it as automatic email review is the best part and i got one 5 star review already , highly recommended, good customer support

Home Apparel Online
United Kingdom
Almost 4 years using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're really happy to hear you're loving Yotpo and that you're already seeing results!

Edited May 5, 2016

I like the app. Works fine. I am a one woman operation, artist, and selling original art online via shopify and the app works without me having to spend too much time on it. No complains. I have the free version all I can afford right now. Thanks for giving us this great app at no charge.

Fabulous Art
United States
Almost 4 years using the app
July 8, 2014

This is a GREAT app for our online store! It's easy to integrate and use!

Holsted Jewelers
United States
Almost 4 years using the app
July 29, 2016

We have used Yotpo since we opened on Shopify, it has proven to be a great app with excellent customer response engagement and an easy dashboard.

Foodsmiths
Canada
Almost 4 years using the app
Edited July 14, 2016

The best any store owner can use for reviews.

So far this app has been wonderful. Very easy to install and when we did have a question, the staff was quick to answer and solved our queries.

Lifestylebyps
India
Almost 4 years using the app
June 19, 2020

This app is literally the best app I have used on all my time on Shopify. It is so easy for your customers to use, they love it too! The support team is incredible, I sent them an email and they literally put my whole site together for me. I wish I could leave 10 stars! Thank you so much Yotpo!!

The Spoonless Witch
United States
Almost 4 years using the app