Reviews (7,012)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

June 14, 2020

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

Keya Seth Aromatherapy
India
Almost 4 years using the app
June 15, 2015

a must for all ecommerce business

Miniminu
United States
Almost 4 years using the app
Edited July 28, 2017

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

Sounder
United States
Almost 4 years using the app
Edited September 24, 2023

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

Naturify your Lifestyle
Switzerland
Almost 4 years using the app
Edited June 16, 2021

My reviews were being posted prior to my approval. Orly explained why this was happening and put my mind at ease. I appreciated his timely response as it was close to midnight and I wanted to close shop for the day. Thanks, again Orly! Lisa Owner of Sage Nontoxic Skin Care

Sage Nontoxic Skin Care
United States
Almost 4 years using the app
May 28, 2013

This is a great solution for our website as a lot of clients purchase on reviews. Thanks Yotpo!

Beardbrand
United States
Almost 4 years using the app
September 9, 2019

The Yotpo app is user friendly and customer service outstanding. Much better than the previous review generating program I had.

Bandito Products, LLC
United States
Almost 4 years using the app
Yotpo replied September 18, 2019

Thank you for your review, Bandito Products!

Edited October 5, 2021

Good app, looks good and really helpful Customer Service - Gimbert was so helpful! Thanks for your time :)

Allure Bath Fashions
United Kingdom
Almost 4 years using the app
March 17, 2014

One of the best Apps , simple to use and great to get products feedback from customers.
A must .....

GOSSYPIUM | Organic cotton Yoga clothes Crafted in the UK
United Kingdom
Almost 4 years using the app
October 17, 2019

I'm using this app for my site. Works perfectly. Even had star rating placed on my products. Customer service helped me with the setup. Easy to use and efficient in gathering reviews.

707Lifestyle
Philippines
Almost 4 years using the app
Yotpo replied October 28, 2019

Thank you so much for your review! Happy to hear our customer support team was able to help and you're enjoying Yotpo.