Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited June 26, 2020

GREAT APP! We needed help installing the stars on our collection page - it was done within 5 minutes of contacting chat. Amazing customer service!

Elevé Cosmetics
United States
Almost 4 years using the app
April 25, 2022

Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!

Nature First™
United States
Almost 4 years using the app
October 27, 2022

Doner P was amazing! He was super prompt with his response and patiently answered all my annoying questions in between adjusting my code for me.

Health Studio
United States
Almost 4 years using the app
March 3, 2021

Customer service is awesome. They respond quick and provide solutions for any issues or questions. The provide guidance so you make corrections immediately

Nooty
United States
Almost 4 years using the app
Edited February 24, 2021

Excellent service. I had issue of two account on the same page with synching issues. It was solved fast and easily by yotpo.

Henri et Victoria inc.
Canada
Almost 4 years using the app
July 19, 2022

I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!

Detect-Ed Australia
Australia
Almost 4 years using the app
October 8, 2020

Installation was a breeze with fantastic support, Leizel Ann D. assisted us and was very helpful with our many questions and request to get Yotpo working perfectly for our business. Already we're seeing great results by having this app integrated to our Shopify, highly recommend Yotpo.

VaporState
Australia
Almost 4 years using the app
Yotpo replied October 11, 2020

Thank you for your review! We're really happy to hear you're already seeing positive results with Yotpo.

March 17, 2023

I've enjoyed using Yotpo! I am still on the free version which sends 50 requests a month but so far so good. The support team also responds really quickly which is super helpful!

TAIDEUX
United Kingdom
Almost 4 years using the app
April 23, 2019

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.

Safe Ride 4 Kids
United States
Almost 4 years using the app
Yotpo replied April 24, 2019

Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!

June 29, 2014

Fantastic app. Reviews are so important for e-commerce websites. Yotpo automatically sends emails to customers who have made a purchase to try obtain reviews, which works wonders.

PureChimp
United States
Almost 4 years using the app