Reviews (6,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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I have been using the free version of this app for a while now. I believe it helped me collect more reviews by sending follow up e-mails to customers and having a third party collect these reviews increases the reliability. I needed help today and Junalou made my day by a clever approach to my problem and saved me precious time. Very patient, helpful and kind. End result was over my expectations. Thank you so much Junalou and YOTPO. A big thank you to Gimbert today for helping me set up my new Template. Exceptional service as always. Thank you.
An update today; I updated from the free plan to basic plan and Simoun Francis and Daniel, Rhenant helped me a lot with setup, a big thank you! The help is always available when you need it.
Doner P was such a great help getting our reviews working with the new site! Thank you Doner, love Yotpo integration!
Thanks for your feedback, we really appreciate it.
I have had the free version of this app for quite some time and never really took the time to explore it. Today I upgraded and began chatting with a consultant who was so helpful and so amazing and literally just took our website to a whole other level. This app is truly amazing and i know will help push sales drastically. Everyone needs this on their store it is worth every dollar!!
Thank you for taking the time to leave a review. We're happy to hear you're loving Yotpo!
Great support, definitely would recommend to use this app for you store. i was assisted with support in a fast manner. thank you
Thanks Ronel for your help. I really needed help to integrate Yotpo to the website. Ronel was fast and efficient and was a pleasure to talk with.
Amazing service from Sheen. We really got everything we needed and sorted quickly and easily. Thank you Sheen
Great support Lemuel!! I really appreciate your help and your goodwill, efficient and professionalism to help me! Thank you so much ! I´m every time more grateful. Thank you again
Thanks Chileanwines for the great review! We are so glad our team were able to help you out and make sure you got the support you needed.
Yotpo is definitely a fantastic compare to other review apps however I have to agree with many other users with regards to the high pricing of the paid version.
Lemuel was very helpful at getting my reviews to show on my products. Thank you so much, very fast and efficient service.
Thank you for sharing your thoughts with us!
Impressed with the responsive and friendly service I received from Yotpo’s customer support. We had a request we felt would help customers get a bird’s eye view of the product ratings on our main shop page, and I was lucky to connect with Yonathan who made the change happen while maintaining the look and feel of our website.
The customer service went above and beyond my expectations, especially in how quickly this change was initiated. We absolutely get the sense our customers rely on reviews to feel comfortable about making a purchase with us. This in turn, creates more sales since customers get to read about first-hand, honest feedback from fellow JUSU Body buyers. Thanks again! - Breanna