Reviews (6,912)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

May 15, 2013

Great product and extremely fast customer service. If you dont have this App you are missing out. A++++

Habitat Imprint
United States
About 4 years using the app
July 9, 2020

Great app, one of the best out there. The higher tier subscriptions are expensive and out of reach for smaller stores. Would love to add ratings to google shopping products but that is out of reach for my shop at the moment. Get this app for great user generated content and reviews!

Coconutsy
Australia
About 4 years using the app
April 7, 2015

Great app to use - easy to manage - awesome customer service!

Otavea
United States
About 4 years using the app
Edited June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Babes & Kids
South Africa
About 4 years using the app
February 6, 2022

We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.

Primalvore
United States
About 4 years using the app
September 1, 2017

had a problem whilst updating my theme which knocked out Yotpo settings. Very good support from Yotpo team - Lior was very responsive and quick to help a novice such as myself get my site back up and running properly. All fixed within a few hours.

Rosie Lea Tea Ltd
United Kingdom
About 4 years using the app
September 3, 2018

Amazing support - super fast and went above and beyond. Would not hesitate to recommend to anyone.

Xoxo Stationery
United Kingdom
About 4 years using the app
August 30, 2022

The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com

MoSneaks Shop Online
United States
About 4 years using the app
Edited May 15, 2024

Excellent customer service from Ruzsel J!. We needed help with installing the widget on a new theme, and Ruzsel was incredibly attentive, helpful, friendly, and knowledgable.

DJANGO
United States
About 4 years using the app
September 16, 2019

Integrates easily, great platform for collecting reviews and reaching customers. Support team is awesome and very quick to respond. Feb T helped me with integrating reviews and was a pleasure to work with.

The Roosevelts Beard Company
United States
About 4 years using the app
Yotpo replied September 18, 2019

We are so pleased to hear that you are enjoying Yotpo. Thanks for the great review, The Roosevelts Beard Company!