Reviews (6,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

June 11, 2015

If you need automated reviews, this is your product. Yotpo makes the followup to a sale easy.

ACE Hackware
United States
About 4 years using the app
November 8, 2022

I contacted support and was pleased they were able to advise me on why images hadn't shown up yet. Thanks to Kenneth John M for the patience.

Poca Designs
Australia
About 4 years using the app
May 12, 2023

The person Rhenant was very fast and efficient in helping me out. He was so quick to respond and giving him 5 star ++++!

K Everyday
United States
About 4 years using the app
Edited October 12, 2022

They are awesome in fixing and modifying it for us. Kenneth John M is an awesome guy and he fixed some of the modifications we requested.

Hunt Parts | Auto Parts Online Store
Canada
About 4 years using the app
April 7, 2022

Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.

iLash Flavor
United States
About 4 years using the app
March 25, 2022

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

Keto-BEAM
United States
About 4 years using the app
May 19, 2013

10/10 app. Absolutely perfect.

Aven Republic
Australia
About 4 years using the app
August 24, 2021

My reviews were not populating because I merged product variants into one product, and I spoke to someone at Yotpo on chat (Eunice) and even though she (not sure if it's a real person) said it was out of the scope of work, she would help repopulate them and she did within the hour! Great service!

Prospect
United States
About 4 years using the app
January 16, 2014

Very slick app. I highly recommend it. Yotpo has their shit together! Well done.

Joseph Wesley Black Tea
United States
About 4 years using the app
March 18, 2018

Launched our store a couple of weeks ago so we got just a few orders only. It did get us one review so far!

Duranoutdoors
United States
About 4 years using the app