Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited November 13, 2024

I was probably the most annoying customer ever and needed the Yotpo team to make adjustments to my Shopify theme. They were patient and made things appear exactly as I needed to.

SWAIR
United States
Over 3 years using the app
Edited August 4, 2022

The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.

Hipstik Legwear
United States
Over 3 years using the app
September 13, 2021

Jo is super helpful in helping me installe the app to a new theme, same as other 2-3 Yotpo customer service staffs that I asked help for. I'm very nice and instructed me to work out a solution to my question.

AIMAMA
United States
Over 3 years using the app
January 26, 2023

Allen has been very helpful. He's fixing stuff, and it's helpful not to have to hire a developer to do things, like center the stars on our product pages. We've been using Yotpo for 3-4 years, and it's been great.

DVN Co.
United States
Over 3 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

Edited January 29, 2020

I love everything about this app, its a must on a website to give your site some credibility. I struggled to get it all set up but the support was beyond my expectations and the look of it on the site is perfect. The ease to use and manage plus all the features... wish I had found it sooner. Couldn't recommend it enough!!!

Mooyee
Australia
Over 3 years using the app
Yotpo replied August 8, 2019

We are so glad you are happy with Yotpo, Mooyee! Thanks for the stellar review!

Edited December 7, 2021

Nick helped us a lot today about the review widget. We have used the Yotpo for long time and still happy to work with them. Good service!

DecksGo
Canada
Over 3 years using the app
Edited December 6, 2023

Great service and quick job well done by Jeorge Kenneth V
I will

JustGoodKit
Australia
Over 3 years using the app
Edited May 13, 2022

Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.

The Katha
United Kingdom
Over 3 years using the app
January 3, 2020

I used this app on our 3 different web sites. it works fine. their support team is very helpful. I recommend it.

shop.rollingbigpower
United States
Over 3 years using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review, we really appreciate your feedback and support!

June 4, 2013

Absolutely amazing App. works perfectly and is providing a lot of valuable feedback. highly recommend

Custom Frame Solutions
United States
Over 3 years using the app