Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 28, 2022

Love this app - Lemuel at Yotpo was incredibly helpful in getting us transitioned over. Highly recommend

Packs
United States
Over 3 years using the app
Edited August 26, 2020

Just getting started with this app, had a few teething troubles adding code, but the help from them is very good, looking forward to seeing my store grow!

Tallulah Ravens Interiors
United Kingdom
Over 3 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review. We're happy to be a part of your growing brand!

January 16, 2022

Dona P was a huge help!! Really took their time to sort my problem and get things back in order, can't thank you enough!!

White Forest Signs
United Kingdom
Over 3 years using the app
June 24, 2016

Yotpo is awesome! Best review system we've used and we've tried all the top ones. Yotpo is simple to use and has the most tools like remarketing automatically, auto social posting and more. Yotpo saves us huge amounts of time.

Naturasil
United States
Over 3 years using the app
Edited October 31, 2022

Doner P. and Nick S. helped instantly via chat! I love the chat function. I've had great success with it thus far when needing assistance on Yotpo. Seamless and quick. Thank you!

Pause Well-Aging
United States
Over 3 years using the app
Edited October 2, 2023

John G was so helpful with trouble shooting review import for me. So very helpful!

Stone Wood Studio
United States
Over 3 years using the app
Yotpo replied March 9, 2023

Thank you for sharing your thoughts with us!

March 20, 2020

This app is awesome! I love that it automatically sends out the review email to customers to follow up. They're customer support is also awesome! They get back super fast and usually take care of things within 24 hours!

ABS Protein Pancakes
United States
Over 3 years using the app
September 18, 2017

I love YotPo, I have been a customer for years when I switched from Volusion their app was one of the first I installed, if you sell products you better be running yotpo or you are missing out!

Brothers With Glass
United States
Over 3 years using the app
November 1, 2022

amazing service and support. so grateful!!!!! Really easy to use and its been a blessings for my business

Jamila Starwater
United States
Over 3 years using the app
March 9, 2021

I love this app! It works great. It is solid and possibly the most professional app I use. The layout of the account pages is a little strange in where things are located, but customers never see that. Other thing, It is hard for me to upgrade beyond the free plan. Free does what I need. I can't quite justify the jump from free to 19 dollars for benefits my store doesn't really need... then to pay way more just to send more automatic reviews. That's my feedback to yotpo.

Copeland
United States
Over 3 years using the app