Reviews (7,042)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

April 1, 2013

Very pleased with this App. It's created a pleasantly surprising volume of very positive feedback on our products from around the world. I like the fact that it automatically updates to our Facebook page and has a summary of the product being reviewed next to it.

Canterbury Sheepskin
New Zealand
Over 3 years using the app
February 15, 2021

Great work from Junalou was extremely helpful. time saver for sure, and really helped me and my business

Wild Hare UK
United Kingdom
Over 3 years using the app
Yotpo replied February 16, 2021

Thank you for taking the time to leave your feedback!

July 23, 2013

This app was what my store needed. Delivers exactly as advertised - seamless set up, no problems afterwards, and integration with social was a real charm. Enabled customers to show their appreciation for our great fossils and minerals, and their satisfaction with our service. Highly recommended!

Fossil Realm
Canada
Over 3 years using the app
Edited May 7, 2023

Great app and service. Their support is helpful, especially Joian Z who has helped us group our product reviews, so we can share reviews between all the products in the same group.

Life Cykel
Australia
Over 3 years using the app
Edited August 26, 2020

Just getting started with this app, had a few teething troubles adding code, but the help from them is very good, looking forward to seeing my store grow!

Tallulah Ravens Interiors
United Kingdom
Over 3 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review. We're happy to be a part of your growing brand!

April 28, 2022

Love this app - Lemuel at Yotpo was incredibly helpful in getting us transitioned over. Highly recommend

Packs
United States
Over 3 years using the app
January 16, 2022

Dona P was a huge help!! Really took their time to sort my problem and get things back in order, can't thank you enough!!

White Forest Signs
United Kingdom
Over 3 years using the app
June 24, 2016

Yotpo is awesome! Best review system we've used and we've tried all the top ones. Yotpo is simple to use and has the most tools like remarketing automatically, auto social posting and more. Yotpo saves us huge amounts of time.

Naturasil
United States
Over 3 years using the app
Edited October 31, 2022

Doner P. and Nick S. helped instantly via chat! I love the chat function. I've had great success with it thus far when needing assistance on Yotpo. Seamless and quick. Thank you!

Pause Well-Aging
United States
Over 3 years using the app
Edited October 2, 2023

John G was so helpful with trouble shooting review import for me. So very helpful!

Stone Wood Studio
United States
Over 3 years using the app
Yotpo replied March 9, 2023

Thank you for sharing your thoughts with us!