Reviews (6,911)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

April 5, 2016

I love this review app. Its super easy for our site and our customers to use.

Head Shop Headquarters
Canada
Over 4 years using the app
January 24, 2022

Had an awesome experience with the support team courtesy of Howell Keith R. He made the required changes quickly and efficiently and showed great patience and consideration.

AbayaTopia
United Kingdom
Over 4 years using the app
November 9, 2022

the app is good. tyring to do anything on the app is complicated. chat support is usually helpful. but not always

LavishlyHip
United States
Over 4 years using the app
August 17, 2022

Really helpful implementing widgets when I needed help - Nick was quick and efficient. Pleased with the support I received A****

RUNESILK
United Kingdom
Over 4 years using the app
December 1, 2021

I have used Yotpo for some years now and been really happy with it. Wanted to 'throttle up' onto a higher level over our busy period, but then drop back down afterwards as we are highly seasonal. I reached out to customer support and they advised me appropriately. Radly was really helpful, great customer service. Thanks.

ICEGRIPPER
United Kingdom
Over 4 years using the app
April 28, 2020

Great product and features. It helps our website get a lot of reviews from our customers. And also, good customer service.

Comfy Moda
Canada
Over 4 years using the app
April 21, 2015

We absolutely love this app as our clients can review our store upon demand. What is even nicer is that everything is automated. Thank you very much Yotpo!

Bow Ties for Women
United States
Over 4 years using the app
Edited August 24, 2021

We've used Yotpo for years and love it. The team are so incredibly helpful and reply to any questions within minutes!

ScopeUout AU
Australia
Over 4 years using the app
December 15, 2020

Great app. It does what I need. We needed some small customization and Sheen was super helpful to do it for us. Very happy. Thank you

Better Than Coffee
United States
Over 4 years using the app
Edited September 18, 2020

Great app. Very easy to use. When I had an issue I contacted support and they fixed it immediately. It definitely helps with sales. I would definitely recommend it.

The Fox and The Mermaid
United States
Over 4 years using the app
Yotpo replied August 28, 2019

Thanks for taking the time to leave us a great review, The Fox and The Mermaid! Keep enjoying Yotpo