Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 17, 2021

Services are quick ! Thanks Eunice for assisting me well it helped me a lot to write code for review widget.

EPIC NEGOCIANTS Wine- A lifetime of shared discovery
Australia
Almost 4 years using the app
March 5, 2014

I noticed a steady increase in sales after I added the Yotpo product reviews to my site.

Nico Apparel
United States
Almost 4 years using the app
August 13, 2013

Yotpo has impressed me like no other Shopify app I've used- we currently have 52 reviews on our store, and they definitely boost our credibility.... I love that I have the option to communicate reviewers directly. I feel this app delivered on its promise- to generate a lot of reviews effortlessly. Thank you!!

Mermaid Tails by Applejack Apparel
United States
Over 3 years using the app
November 4, 2020

Great App, very intuitive design, and simple self-service set up.
The support team is friendly and replies fast!

Sterre Rose Beauty
Netherlands
Over 3 years using the app
Yotpo replied November 25, 2020

Thank you so much for leaving a review. Glad to hear the installation went smoothly and you're up and running!

Edited March 4, 2022

Great app! Easy to use. Tried many reviews apps-This by far is the best. Amazing customer support (especially Nick) that is available 24/7.

Chef's Boozy Bites
United States
Over 3 years using the app
June 4, 2021

Anne in customer service was incredibly helpful and generous with her time. She followed up with me directly to provide additional information she did not have access to at the time of our live chat. Great service and very much appreciated!

TOP The Organic Project
United States
Over 3 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're happy Anne was able to help you with and get you up and running.

July 17, 2022

Excellent customer support, very prompt and accurate and helpful. Needed to know how to add the logo and the pricing plan and got all the details accurately.

pisarto.com
India
Over 3 years using the app
Edited January 11, 2024

Arven S. had great knowledge and very helpful for all the questions I had. Very patient and informative.

Aphineal
United States
Over 3 years using the app
August 16, 2023

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

Audio Art Cable USA
United States
Over 3 years using the app
June 24, 2021

The customer experience with this app is wonderful! Junalou from their support team has been so helpful with answering my questions quickly and accurately. It is clear that they care about their customers and providing the best service possible.

Chapul Cricket Protein
United States
Over 3 years using the app