Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

March 25, 2022

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

Keto-BEAM
United States
About 4 years using the app
January 16, 2014

Very slick app. I highly recommend it. Yotpo has their shit together! Well done.

Joseph Wesley Black Tea
United States
About 4 years using the app
March 18, 2018

Launched our store a couple of weeks ago so we got just a few orders only. It did get us one review so far!

Duranoutdoors
United States
About 4 years using the app
March 18, 2021

Great customer service, thank you Junalou for all his help. Really help me get everything work out.

Infinite92
United States
About 4 years using the app
Edited May 5, 2021

I used this app to get reviews and it was super easy to set up! Am really enjoying the ease of use and simplicity in setting up. Customer Service was great too. Updated review 5-4-21 Great service from Anne today. Could not have resolved issues without her!

Sitara Collections
United States
About 4 years using the app
Yotpo replied September 21, 2020

Thank you for taking the time to leave a review! We're happy to hear you're up and running and that set-up went smoothly.

Edited November 23, 2023

Thier customer service is absolutely wonderful!! They helped me do so so much to make my site look beautiful and be so user friendly. This app is crazy worth your while! Check them out!!! Thanks Arven for your time and patience :)

Live Free Wellness
Canada
About 4 years using the app
Yotpo replied November 18, 2019

Thank you for the absolutely glowing review! We're so happy to hear you're enjoying Yotpo and seeing the benefits.

July 9, 2020

Great app, one of the best out there. The higher tier subscriptions are expensive and out of reach for smaller stores. Would love to add ratings to google shopping products but that is out of reach for my shop at the moment. Get this app for great user generated content and reviews!

Coconutsy
Australia
About 4 years using the app
May 15, 2013

Great product and extremely fast customer service. If you dont have this App you are missing out. A++++

Habitat Imprint
United States
About 4 years using the app
April 7, 2015

Great app to use - easy to manage - awesome customer service!

Otavea
United States
About 4 years using the app
Edited June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Babes & Kids
South Africa
About 4 years using the app