Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited July 14, 2016

The best any store owner can use for reviews.

So far this app has been wonderful. Very easy to install and when we did have a question, the staff was quick to answer and solved our queries.

Lifestylebyps
India
Almost 4 years using the app
Edited June 26, 2020

GREAT APP! We needed help installing the stars on our collection page - it was done within 5 minutes of contacting chat. Amazing customer service!

Elevé Cosmetics
United States
Almost 4 years using the app
June 19, 2020

This app is literally the best app I have used on all my time on Shopify. It is so easy for your customers to use, they love it too! The support team is incredible, I sent them an email and they literally put my whole site together for me. I wish I could leave 10 stars! Thank you so much Yotpo!!

The Spoonless Witch
United States
Almost 4 years using the app
March 3, 2021

Customer service is awesome. They respond quick and provide solutions for any issues or questions. The provide guidance so you make corrections immediately

Nooty
United States
Almost 4 years using the app
Edited February 24, 2021

Excellent service. I had issue of two account on the same page with synching issues. It was solved fast and easily by yotpo.

Henri et Victoria inc.
Canada
Almost 4 years using the app
July 19, 2022

I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!

Detect-Ed Australia
Australia
Almost 4 years using the app
April 23, 2019

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.

Safe Ride 4 Kids
United States
Almost 4 years using the app
Yotpo replied April 24, 2019

Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!

June 29, 2014

Fantastic app. Reviews are so important for e-commerce websites. Yotpo automatically sends emails to customers who have made a purchase to try obtain reviews, which works wonders.

PureChimp
United States
Almost 4 years using the app
Edited September 14, 2021

Great team of people who have helped us with some really difficult transitions in our business. Yotpo has allowed us to get closer to each customer with ExtremeMist. Nothing but gratitude and a round of applause to Eunice, Orly & James C. Thanks for the outstanding efforts from you and a host of others who've help us reach our goals!

ExtremeMist PCS
United States
Almost 4 years using the app
Edited April 16, 2024

Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.

Bulletproof Pet Products Inc
United States
Almost 4 years using the app
Yotpo replied December 6, 2020

Thank you for taking the time to leave a review. Firstly, we'd like to apologize for any inconvenience that you've experienced. Our support representative has contacted you directly and resolved the matter for your satisfaction. Please reach out to us if there are any lingering issues.