Reviews (7,047)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

December 1, 2021

Been using Yotpo for a long time and their P2P reviews have definitely assured customers of our reliability. What's more, contacting support is always easy and they get the job done. Many thanks Orly.

La Carne Premium Meat
United Arab Emirates
Over 3 years using the app
December 27, 2013

Simply awesome. Love the customization abilities and easy to use interface. If you are thinking about installing this just go for it. I did it with little experience and it turned out great. Slap that bad boy right near your add to cart button and start converting hesitant buyers with this awesome review app!

Natural Force Nutrition
United States
Over 3 years using the app
September 30, 2021

Yotpo is easy to use and provides a lot of great features to help grow your business and sales. Highly recommended. They are also fast to respond and their help team is amazing.

SpaceJump
New Zealand
Over 3 years using the app
Edited April 6, 2023

I have been using the free version of this app for a while now. I believe it helped me collect more reviews by sending follow up e-mails to customers and having a third party collect these reviews increases the reliability. I needed help today and Junalou made my day by a clever approach to my problem and saved me precious time. Very patient, helpful and kind. End result was over my expectations. Thank you so much Junalou and YOTPO. A big thank you to Gimbert today for helping me set up my new Template. Exceptional service as always. Thank you.
An update today; I updated from the free plan to basic plan and Simoun Francis and Daniel, Rhenant helped me a lot with setup, a big thank you! The help is always available when you need it.

Summer Forever Beachwear & Accessories Turkish Towels
Canada
Over 3 years using the app
January 1, 2023

Doner P was such a great help getting our reviews working with the new site! Thank you Doner, love Yotpo integration!

Mama Bar
United States
Over 3 years using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

Edited April 29, 2021

Great support, definitely would recommend to use this app for you store. i was assisted with support in a fast manner. thank you

Famous Club Clothing
Canada
Over 3 years using the app
August 17, 2021

Thanks Ronel for your help. I really needed help to integrate Yotpo to the website. Ronel was fast and efficient and was a pleasure to talk with.

Hobby Zone
New Zealand
Over 3 years using the app
Edited December 17, 2020

Amazing service from Sheen. We really got everything we needed and sorted quickly and easily. Thank you Sheen

THE SKILLS
Australia
Over 3 years using the app
Edited November 27, 2021

Great support Lemuel!! I really appreciate your help and your goodwill, efficient and professionalism to help me! Thank you so much ! I´m every time more grateful. Thank you again

Chileanwines
Chile
Over 3 years using the app
Yotpo replied April 14, 2019

Thanks Chileanwines for the great review! We are so glad our team were able to help you out and make sure you got the support you needed.

May 17, 2023

I needed a task done quickly and Rhenant was able to help immediately. I appreciated the assistance and courteous service. Great app!!

Canna Hemp Co
United States
Over 3 years using the app