Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 11, 2021

レビューの表示の為にインストールしました。設定やその他で苦労する事が多いのですが、そんな時はチャットでYotpoスタッフに頼ると助けてくれます。今日もSupport Agent Euniceにレビューアップロードからレビューの表示設定、細かい文字が化けていましたがその修正までかなりの時間をかけて対応してくれました。申し訳ないのは私がまだ無料のユーザであるのに徹底的に助けてくれるのは本当に素晴らしいと思います。ありがとう!Eunice!

Free & Easy Health & Beauty
Japan
Over 3 years using the app
December 7, 2017

YOTPO is going to change our business, I can already tell. We just installed it, and already we've had over 15 people give INCREDIBLE feedback on our products, which is going to completely improve our marketing directives.

On a personal note, Sasha M is INCREDIBLE!! Super timely, knowledgable, and friendly to boot.

Will recommend YOTPO to all of my ecommerce friends!

Earthably
United States
Over 3 years using the app
Edited May 27, 2021

I really enjoy using Yotpo for my ecommerce store, it helps with overall conversions. They are also very helpful if you have any integration problems. Junalou was very quick and helpful to integrate Yotpo into our new Shopify theme, I definitely recommend this app we have been using it for a year and a half. Junalou went above and beyond to ensure the app was accurately collecting conversation data at the checkout as well. Thank you so much!

The Artisans Loft
Canada
Over 3 years using the app
November 21, 2021

I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!

ZALO USA
United States
Over 3 years using the app
July 30, 2014

In my opinion this is the best app in the store. The reviews generate so much confidence and lead to direct sales. The mail after purchase is awesome. I highly, highly recommend! A+ for Yotpo.

Strobepro Studio Lighting
Canada
Over 3 years using the app
July 29, 2020

Me a servido y adquiri el plan minimo y tiene muchas herramientas y el soporte es excelente, le seguire probando y comentando.

kabelshoes
Colombia
Over 3 years using the app
February 3, 2016

We have been using Yotpo for reviews for a very long time. The app works very well - If you are not using this on your store, I strognly recommend you to try this out.

Mayank
atisundar.com

Atisundar
India
Over 3 years using the app
May 2, 2021

Not only the app is great, the support too! Especially Anne, she helped me a lot and understood very quickly what my problem was!
Thank you very much, kind regards Jason :)

Jay Cosmetics GmbH
Switzerland
Over 3 years using the app
March 25, 2021

Absolutely love this app. I was a little stuck with installing the widgets in the right location and the team helped out in minutes! Highly recommend.

Evergreen Life
Australia
Over 3 years using the app
October 2, 2020

Wow - what customer service from Yotpo and Leizel. I struggle with any coding and the back-end and kindly asked for assistance. I have three major implementations and every time Leizel kindly and quickly did everything for me. Nothing was too much and my website is looking fab now. Would highly recommend and Leizel should win an award for outstanding customer service. thanks so much :)

Harding Gomez
United Kingdom
Over 3 years using the app
Yotpo replied October 4, 2020

Thank you for your review. We're happy to hear you had such a positive experience with our customer service. We'll definitely pass on your kind words to Leizel.