Reviews (7,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo!
Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.
I've just started using the Yotpo App and was struggling with code and had some social questions. Leizel really helped me get the answers I needed and put the code where it needed to be and explained how and why it was in that location.
Great app and great support. Eunice P helped me fix an issue I had with the theme widgets quickly and effectively.
We are very happy with Yotpo tech support. I had a convoluted problem to resolve but Michele with tech support was very patient and thorough and helped to a successful resolution. Thank you!
Update - I was in need of support again and Caroline did a splendid job in locating and resolving the problem for me. Yotpo does make a major difference in the success of my store. Thank You!
The customer support was super useful and kept following up when I didn't get back to them in a timely manner. It was great!
レビューの表示の為にインストールしました。設定やその他で苦労する事が多いのですが、そんな時はチャットでYotpoスタッフに頼ると助けてくれます。今日もSupport Agent Euniceにレビューアップロードからレビューの表示設定、細かい文字が化けていましたがその修正までかなりの時間をかけて対応してくれました。申し訳ないのは私がまだ無料のユーザであるのに徹底的に助けてくれるのは本当に素晴らしいと思います。ありがとう！Eunice！
YOTPO is going to change our business, I can already tell. We just installed it, and already we've had over 15 people give INCREDIBLE feedback on our products, which is going to completely improve our marketing directives.
On a personal note, Sasha M is INCREDIBLE!! Super timely, knowledgable, and friendly to boot.
Will recommend YOTPO to all of my ecommerce friends!
I really enjoy using Yotpo for my ecommerce store, it helps with overall conversions. They are also very helpful if you have any integration problems. Junalou was very quick and helpful to integrate Yotpo into our new Shopify theme, I definitely recommend this app we have been using it for a year and a half. Junalou went above and beyond to ensure the app was accurately collecting conversation data at the checkout as well. Thank you so much!
I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!
In my opinion this is the best app in the store. The reviews generate so much confidence and lead to direct sales. The mail after purchase is awesome. I highly, highly recommend! A+ for Yotpo.