Yotpo Product Reviews & UGC , 6,857 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.
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Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee
Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.
Not only the app is great, the support too! Especially Anne, she helped me a lot and understood very quickly what my problem was!
Thank you very much, kind regards Jason :)
Wow - what customer service from Yotpo and Leizel. I struggle with any coding and the back-end and kindly asked for assistance. I have three major implementations and every time Leizel kindly and quickly did everything for me. Nothing was too much and my website is looking fab now. Would highly recommend and Leizel should win an award for outstanding customer service. thanks so much :)
Thank you for your review. We're happy to hear you had such a positive experience with our customer service. We'll definitely pass on your kind words to Leizel.
I'm using Yotpo primarily as an excellent review app with automatic review reminder emails. I've seen it in various Shopify stores that I like, so I thought I would use the same. I had an issue getting it set up, as the theme I had chosen for my site (Simple - free Shopify theme) was cutting off part of the CSS for the reviews widget on the product pages. We aren't sure why that happened but support was able to help me get it fixed and it works great now! Set up was fairly simple though in all other regards. Thanks to Yotpo's support for the great customer service. I'll be a long time customer. UPDATE: I updated my theme and Gimbert helped me fix a quick issue fast. Great support! Thanks. ANOTHER UPDATE: I updated my Turbo theme to use the 2.0 features and Nick S hooked it up and fixed some minor issues for me. Thanks!
Thank you so much for taking the time to leave a review! Happy to hear our support team was able to help get everything up and running smoothly and you're enjoying Yotpo.
Ronel was very helpful today when we changed shopify theme and the Star Ratings were not displaying properly - thank you! Would recommend Yotpo for all businesses looking for a great rating system!
This app used to be great. I was using it for several years and very happy with it but recently they changed their pricing structure so that the most basic plan starts at $399 per month. This prices out all small and many medium sized businesses. Also when I had a tech problem, it took them OVER A YEAR to solve the problem, just in time for them to raise their prices beyond what is affordable for my business.
Thanks to other reviews on this thread I just discovered Judge.me. It's an awesome app with all of the functionality of Yotpo and more for only $15 per month and their team responds immediately!
Kenneth John M from support was quick friendly and helpful. He was able to quickly help me resolve the issue. Also worked with Nick S to get export links.
Amazing customer service ! The agent that helped me explained everything in detail and made it super easy!
We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands.
I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!