Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 9, 2019

This app is fantastic. Awesome functions, good customizations and it works to generate reviews. But the best thing is, the customer support. They go above and beyond call of duty. They really helped with implementing everything. A+.

Epitomie Fitness
United States
Over 3 years using the app
Yotpo replied October 22, 2019

Thank you so much for taking the time to write a review. We really appreciate the feedback and are so happy to hear you're having a great experience with our team!

June 17, 2021

Very quick. Helped me install my review tab back on my website when it went missing and I couldn't figure out how to fix it.

Sublime Digital Co
United States
Over 3 years using the app
December 23, 2020

Yotpo provides excellent support. Contacted them to help with our reviews and the issue was handled promptly.

Repêchage®
United States
Over 3 years using the app
Yotpo replied December 27, 2020

Thank you for leaving a review. We'll be sure to pass on your kind words to our support team.

October 2, 2021

customer support is always very prompt and professional. We recently had a chat with Ronel, was very helpful and kind. as system there is several features that we wish they will add for users.

レナジャポン【公式】
Japan
Over 3 years using the app
Edited June 14, 2021

James was very helpful and handled my request to transfer a review from one product to another. We got cut off in the chat, but he promptly emailed me to finish the task.

Aceva
United States
Over 3 years using the app
Yotpo replied October 28, 2019

Thank you for leaving a review! We're really happy to hear our team was able to help get everything up & running smoothly and will be sure to pass on the kind words to Paulo.

February 16, 2021

Recommend the app for reviews and great customer support team! Thanks to Anne for all your help today.

Outback Pain Relief
United States
Over 3 years using the app
January 2, 2020

Very fast and professional response from Paulo. He got the app configured for my Shopify site in the way I needed it.

Scentennials Products
United States
Over 3 years using the app
Yotpo replied January 19, 2020

Thanks so much for your review! We're happy to hear Paulo was able to help out.

October 17, 2022

I was assisted by Simon Francis S, who provided me with very good customer service. Answers were made quick and instructions were precise. I recommend

TOCA
Germany
Over 3 years using the app
February 25, 2022

Great service from Ken T, we had a problem and this problem KEN solved very quickly and professionally. I am very satisfied.

Pellina
Germany
Over 3 years using the app
September 21, 2023

Great support that went out of their way to help!

TurboRocks
United Kingdom
Over 3 years using the app