Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 21, 2021

In my opinion, the best rating app. Many thanks also to Noren from the support team, my question was answered already 1 hour later helpful!

fashionall.de
Germany
Over 3 years using the app
Yotpo replied January 26, 2021

Thank you for your feedback!

May 4, 2023

Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.

Smart Bamboo
Mexico
Over 3 years using the app
August 15, 2019

Amazing and easy to use app, once you've installed it you can easily collect reviews from your customers. Love this app - had an issue during the installation process, Josephine from Yotpo was able to help me within hours. Now everything works perfectly fine!

TOZAIME
Germany
Over 3 years using the app
Yotpo replied August 28, 2019

Thanks for taking the time to tell us how you're enjoying Yotpo, Tozaime! We appreciate the great feedback :)

June 7, 2021

thanks a lot for your patient and help. Trying you best to fix all the questions i have.
Your good service makes me think that I should pick yotpo.

WEMUG
Hong Kong SAR
Over 3 years using the app
June 23, 2021

Jo lorenz really me out when I had issues with installing the star rating! Amazing customer service, very fast and very informative!!! Great customer representative. Thank you Jo for your help!! :)

Marfia Beauty
Australia
Over 3 years using the app
June 14, 2022

Nice app and best support ever! Really love it recommend it! User friendly, useful and simple to lear how to use it.

zeaetsia
Romania
Over 3 years using the app
February 13, 2021

Great customer service. Thanks so much Anne for helping me setting the app up!!! Highly recommended

Sebbie's Craft
Canada
Over 3 years using the app
September 14, 2021

I use Yotpo to learn how my customers feel about their purchase. It is very easy to integrate and the price plans are manageable for small businesses, which is a plus. Also, the customer service is next level. They ensure that all your questions are answered and that you feel comfortable using the platform to achieve your goals. Love it!!

Shop Kloset Essentials
United States
Over 3 years using the app
Edited November 19, 2021

Exceptional App. The service is quite good as well. Nick helped me quite a bit. Anytime I need assistance, the whole yotpo team is super responsive and quick. If you're looking for a reviews app, this one is super solid and worth the money.

The Steeping Room
United States
Over 3 years using the app
Edited April 2, 2020

Great customer service. I like the emails can be edited. If the review stars can be shown right under each product title will be even better

KARUILU home
United States
Over 3 years using the app