Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 5, 2017

Yotpo support team is amazing. I wanted to transfer my Etsy reviews to my Shopify store, and Aleksandra was a great help. Not only was she able to walk me through the entire process, but once all the reviews were imported, she was able to quickly load them into my store. Highly recommend Yotpo!!!

Bare Sandals
United States
Over 3 years using the app
April 11, 2020

Amazing customer service! 100% We had some problems with the integration, and they fix everything. We are more than happy with the service.

Aluna Herbal Care
United States
Over 3 years using the app
Edited September 6, 2023

Jeorge was great with helping me remap and migrate my reviews

Cali Vali CBD
United States
Over 3 years using the app
April 18, 2023

We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands.
I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!

Savvy Feeder
United States
Over 3 years using the app
Edited July 21, 2021

I recently had a whole bunch of things that I needed help with, from customising reviews widgets and installing them to working with rich snippets and Eunice and Eduardo on chat support were amazing and got everything sorted for me. Thank you!

Jana Reinhardt Ltd
United Kingdom
Over 3 years using the app
February 27, 2024

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ElectronExpress
United Arab Emirates
About 1 month using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

November 25, 2019

This app has been a great help to us. It takes a while to build up your reviews but each review you can display helps build trust. App Once you have enough reviews Review Tabs and other nice touches can be added.
We're at 150+ reviews and slowly growing. Mahalo, Michael from All Clothes Hawaiian www.allclotheshawaiian.com

All Clothes Hawaiian
United States
Over 3 years using the app
June 21, 2021

Great app and the customer service is really good - quick and helpful responses that solved my problems. Would recommend.

Juni Cosmetics
United Kingdom
Over 3 years using the app
June 22, 2021

Very good app, simple to use and excellent support (James Yotpo). Would highly recommend using Yotpo

Dr Will's
United Kingdom
Over 3 years using the app
December 12, 2014

nice little app but help the shop to be more closer with the existing and perspective customers!

AbuCare Limited
Hong Kong SAR
Over 3 years using the app