Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!
Ronel was very helpful with my issue and did their best to solve it. Waiting for an email about my issue atm
Very helpful service and friendly staff. Great app and better pricing options than others I've tried.
Great App. tested it for a few months now and slowly getting the hang of it.
Thumps up for
1. I love the fact that customers can write a review right in the review request email. They do not need to be redirected to do this.
2. Love that reviews can be posted on twitter and facebook. Integrates well with these platforms.
3. Love the reviews tab on the website too and the options to automate or manually post reviews.
I gave it 4 stars because I'd like to be able to integrate customer pictures. Can this be done? If so, I'll definitely be giving a 5 star rating!
Great App.
Most important in the Apps we install is to have great customer service with immediate response and Elven has resolved my issues without a second thought. 6 STARS !
Thank you for such a glowing review!
Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.
Yes it's great to collect reviews but what good is it if you cannot leverage them? I would give it 0 stars. I cannot believe people rate this app 5 stars, they must not know what the competition can do. There is nothing to leverage the reviews to drive business to your site. Support is marginal. Reviews will not synchronize with google. Cannot send reviews to facebook pages. Reviews are not search engine indexed. They are no where to be found if you google your reviews! We will work a transition plan to someone better than just collect reviews. Reviews are our most important asset and we need to leverage them better. if you need to know how, just look at what the competition is doing.
I was so relieved that the review issue I was having on my site since I changed the theme was easily fixed by James! He was super helpful and took care of my issue in minutes which I thought would take a lot more time.
I was a little slow to create an acct with yotpo but I felt why not. the minute I created my account someone was there to greet me and offer assistance. I later ran into some complications with integrating my site and MaryAnn jumped right on it. It was quick and painless, she simply offered to take care of it for me which made a BIG difference for me since I'm not too tech-savvy and don't understand all the coding stuff. She was polite, friendly, efficient, and professional. Thank you Yotpo, I'm having positive vibes about Yotpo now!!
Thank you so much for leaving a review. We're thrilled to hear you are enjoying using Yotpo!
Incredible add-on to any product site! The real smart thing is to embed the review form in the email, so your customers can post their review without leaving their email! As a result I have a lot of reviews for my site from happy customers, that I absolutely would not have received had I not been using Yotpo. Great work guys!